Diplomatic Passport & Visa Specialist

Chenega MIOS SBU; Washington (District of Columbia); On-site; USD 26,000 - 54,000; Full time

Job summary

Chenega MIOS SBU is seeking a Passport and Visa Specialist in Washington, DC to guide federal travelers through official passport and visa processes. You will prepare documents, track statuses, and coordinate with DoS and embassies to ensure timely approvals and deliveries.

Ideal candidates possess a high school diploma, FTMS experience, and strong communication skills, with a focus on accuracy and customer service.

Qualifications

• High School diploma and background check required.
• Experience using FTMS or similar systems.
• Strong written and oral communication skills.

Responsibilities

• Prepare correspondence to DoS, embassies, and federal travelers for passport and visa processes.
• Maintain and update FTMS records; monitor passport/visa status and deadlines.
• Coordinate with courier and DoS to ensure timely passport/visa delivery.
• Provide high levels of customer service and accurate documentation.

Skills

Customer service

Verbal and written communications

Education

High School diploma

Tools

Foreign Travel Management System (FTMS)

Microsoft Excel

Job description

Chenega MIOS SBU is seeking a Passport and Visa Specialist in Washington, DC to guide federal travelers through official passport and visa processes. You will prepare documents, track statuses, and coordinate with DoS and embassies to ensure timely approvals and deliveries.

Ideal candidates possess a high school diploma, FTMS experience, and strong communication skills, with a focus on accuracy and customer service.