Dining Supervisor - Hilbert College

Hallmark Management Service Inc.; Town of Hamburg (NY); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Paid time off

Paid Holidays

Merit increases

Medical, Dental, Vision Insurance

401K with company match

Free Meal while working

Free nonskid shoes

Job summary

Hallmark Management Service Inc. is an onsite food service operator in the Town of Hamburg, NY, seeking a PM Supervisor to oversee dining service operations. The role emphasizes team leadership, policy enforcement, and ensuring high-quality meals during peak service periods.

The ideal candidate will guide staff, uphold safety standards, and maintain a positive customer experience, while coordinating with management to optimize service flow and attendance during meals.

Qualifications

• Experience in food service operations is preferred.
• Ability to lead and coach staff during shifts.
• Strong customer service and communication skills.

Responsibilities

• Demonstrates understanding of all menu items and allergen info.
• Leads by example and enforces company policies.
• Monitors cleanliness and organization of workstations.
• Directs staff to ensure efficient service during meals.
• Communicates issues to management for smooth operations.
• Maintains customer-first attitude.

Skills

Team leadership

Customer service

Communication

Job description

Hallmark Management Service is an onsite food service management company providing residential dining service, catering, and retail operations at some locations. Our dining program specializes in made from scratch and made to order meals. Our customers will find a wide variety of fresh salads and soups, deli sandwiches, hot entrees, delicious sides, inspiring accompaniments, homemade desserts and more.
Our values are purposefully simple, we believe in being honest, hardworking, hospitable, and hungry to achieve great things together. These four simple words help us define what is important and how to make good decisions that we can be proud of together.
At Hallmark Management, We Offer

• Paid time off
• Paid Holidays
• Annual opportunities for merit increases
• Medical, Dental, Vision Insurance
• 401K with a company match
• Free Meal while working
• Free nonskid shoes
  

Job Related Duties & Responsibilities

• Demonstrates complete understanding of all menu items being served and can access associated allergen or additional information that customers may need
• Lead by example in consistently supporting company policies (i.e. uniform, name tags, safety, cut gloves, etc.)
• Holds team accountable through field coaching during the shift
• Supports team in maintaining a clean and organized workspace storing, labeling and rotating product according to our standards
• Assures all station specific standards are always being met through the employees working in those areas
• Provides direction to assigned staff to assure that customers are being efficiently served based upon volume throughout meal service
• Communicate service issues/information to management as needed to assure a smooth-running operation
• Exhibits a customer comes first attitude
  

Position Requirements

• Background Check
• Ability to work as part of a team
• Requires occasional lifting, carrying, pushing, pulling up to 40 lbs.
• Requires constant standing and walking
  

PM Supervisor: Wednesday - Friday 11am-9:30pm; Saturday 9:30am-7:30pm