Dining Supervisor

Peter Becker Community; Harleysville (PA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive Medical, Dental & Vision

Generous PTO

403(b) Retirement Plan with Employer M

Tuition Reimbursement

Complimentary YMCA Membership

Employee Assistance Program (EAP)

Growth and development opportunities

Welcoming, relationship-focused team

Job summary

Peter Becker Community in Harleysville, PA, is seeking a Dining Supervisor to lead daily dining room operations at Maplewood Estates Independent Living Campus. You will guide front-of-house staff, coordinate service for meals and events, and ensure hospitality excellence with residents and team alike.

The role requires hands-on leadership, strong communication, and a passion for creating welcoming dining experiences in a community setting.

Qualifications

• High school diploma or GED required.
• 1–2 years in customer service, dining, or hospitality experience required.
• Associate degree preferred.
• RAMP certification within 60 days of employment.
• ServSafe certification preferred.
• Strong leadership, communication, and customer service skills.
• Ability to coach and motivate team members while maintaining high service standards.
• Excellent organizational skills and ability to manage multiple priorities.
• Resident-focused approach with dignity, respect, and hospitality.
• Ability to remain on your feet for extended periods and lift up to 50 pounds as needed.

Responsibilities

• Oversee daily dining room operations to ensure timely, consistent, and exceptional service.
• Lead, train, coach, and develop front-of-house dining team members.
• Coordinate dining room setup, service, and cleanup for daily meals, special events, and catered functions.
• Assist with staff scheduling and securing coverage for open shifts.
• Conduct pre-shift meetings to communicate service expectations, updates, and daily priorities.
• Ensure dining areas are clean, organized, properly set up, and maintained according to sanitation and safety standards.
• Monitor employee attendance, punctuality, appearance, and adherence to department policies.
• Respond to resident questions, concerns, and feedback with professionalism and care.
• Collaborate with the Executive Chef, Sous Chefs, and Dining Services leadership to support smooth operations.
• Assist with point-of-sale (POS) system updates, maintenance, and data entry.
• Support employee performance reviews and identify opportunities to improve service standards and procedures.
• Promote a positive dining experience where residents feel welcomed, valued, and respected.

Skills

Leadership

Communication

Customer service

Team motivation

Coaching

Education

High school diploma or GED

Associate degree

Tools

POS system

Job description

Job Details

Level: Experienced, Job Location: Peter Becker Community - Harleysville, PA 19438, Position Type: Full Time, Education Level: High School, Job Shift: Any, Dining Supervisor

Peter Becker Community | Maplewood Estates Campus | Harleysville, PA

Lead with Hospitality. Serve with Purpose. Make Every Meal Meaningful!

Are you passionate about hospitality, customer service, and creating exceptional dining experiences?

Peter Becker Community is seeking a Dining Supervisor to help lead daily dining room operations at our Maplewood Estates Independent Living Campus. This is a great opportunity for a hospitality professional who enjoys leading a team, building relationships with residents, and ensuring every dining experience is welcoming, professional, and enjoyable.

If you're a hands-on leader who thrives in a team environment and takes pride in outstanding service, we'd love to meet you!

Why You'll Love Working at Peter Becker Community

• Competitive pay
• Comprehensive Medical, Dental & Vision Insurance
• Generous Paid Time Off (PTO)
• 403(b) Retirement Plan with Employer Match
• Tuition Reimbursement
• Complimentary YMCA Membership
• Employee Assistance Program (EAP)
• Opportunities for professional growth and development
• A welcoming, relationship-focused community

What You'll Do

• Oversee daily dining room operations to ensure timely, consistent, and exceptional service
• Lead, train, coach, and develop front-of-house dining team members
• Coordinate dining room setup, service, and cleanup for daily meals, special events, and catered functions
• Assist with staff scheduling and securing coverage for open shifts
• Conduct pre-shift meetings to communicate service expectations, updates, and daily priorities
• Ensure dining areas are clean, organized, properly set up, and maintained according to sanitation and safety standards
• Monitor employee attendance, punctuality, appearance, and adherence to department policies
• Respond to resident questions, concerns, and feedback with professionalism and care
• Collaborate with the Executive Chef, Sous Chefs, and Dining Services leadership to support smooth operations
• Assist with point-of-sale (POS) system updates, maintenance, and data entry
• Support employee performance reviews and identify opportunities to improve service standards and procedures
• Promote a positive dining experience where residents feel welcomed, valued, and respected

What We're Looking For

• High school diploma or GED equivalent required
• At least 1–2 years of customer service, dining, or hospitality experience required
• Associate degree preferred
• RAMP (Responsible Alcohol Management Program) certification required within 60 days of employment
• ServSafe certification preferred
• Strong leadership, communication, and customer service skills
• Ability to coach and motivate team members while maintaining high service standards
• Excellent organizational skills and the ability to manage multiple priorities
• A resident-focused approach with a commitment to dignity, respect, and hospitality
• Ability to remain on your feet for extended periods and perform the physical duties associated with dining operations, including lifting up to 50 pounds as needed

Why Peter Becker Community?

At Peter Becker Community, dining is about more than serving a meal—it's about creating meaningful connections and making residents feel at home.

At our Maplewood Estates Independent Living Campus, you'll have the opportunity to help create enjoyable dining experiences, build relationships with residents, and lead a team that takes pride in delivering excellent hospitality every day.