Dining Services Lead - Hospitality & Team Coach

Peter Becker Community; Harleysville (PA); Sur place; USD 25 000 - 39 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Comprehensive Medical, Dental & Vision

Generous PTO

403(b) Retirement Plan with Employer M

Tuition Reimbursement

Complimentary YMCA Membership

Employee Assistance Program (EAP)

Growth and development opportunities

Welcoming, relationship-focused team

Résumé du poste

Peter Becker Community in Harleysville, PA, is seeking a Dining Supervisor to lead daily dining room operations at Maplewood Estates Independent Living Campus. You will guide front-of-house staff, coordinate service for meals and events, and ensure hospitality excellence with residents and team alike.

The role requires hands-on leadership, strong communication, and a passion for creating welcoming dining experiences in a community setting.

Qualifications

• High school diploma or GED required.
• 1–2 years in customer service, dining, or hospitality experience required.
• Associate degree preferred.
• RAMP certification within 60 days of employment.
• ServSafe certification preferred.
• Strong leadership, communication, and customer service skills.
• Ability to coach and motivate team members while maintaining high service standards.
• Excellent organizational skills and ability to manage multiple priorities.
• Resident-focused approach with dignity, respect, and hospitality.
• Ability to remain on your feet for extended periods and lift up to 50 pounds as needed.

Responsabilités

• Oversee daily dining room operations to ensure timely, consistent, and exceptional service.
• Lead, train, coach, and develop front-of-house dining team members.
• Coordinate dining room setup, service, and cleanup for daily meals, special events, and catered functions.
• Assist with staff scheduling and securing coverage for open shifts.
• Conduct pre-shift meetings to communicate service expectations, updates, and daily priorities.
• Ensure dining areas are clean, organized, properly set up, and maintained according to sanitation and safety standards.
• Monitor employee attendance, punctuality, appearance, and adherence to department policies.
• Respond to resident questions, concerns, and feedback with professionalism and care.
• Collaborate with the Executive Chef, Sous Chefs, and Dining Services leadership to support smooth operations.
• Assist with point-of-sale (POS) system updates, maintenance, and data entry.
• Support employee performance reviews and identify opportunities to improve service standards and procedures.
• Promote a positive dining experience where residents feel welcomed, valued, and respected.

Connaissances

Leadership

Communication

Customer service

Team motivation

Coaching

Formation

High school diploma or GED

Associate degree

Outils

POS system

Description du poste

Peter Becker Community in Harleysville, PA, is seeking a Dining Supervisor to lead daily dining room operations at Maplewood Estates Independent Living Campus. You will guide front-of-house staff, coordinate service for meals and events, and ensure hospitality excellence with residents and team alike.

The role requires hands-on leadership, strong communication, and a passion for creating welcoming dining experiences in a community setting.