Dining Shift Leader: Drive Service & Sales

Arby's, Inc.; Fairview Heights (IL); On-site; USD 22,041 - 24,796; Full time

Benefits offered by this job

Health Savings Account (HSA)

401(K) Plan + Company Match

Paid Time Off

Tuition Reimbursement

Job summary

A Fast Food Franchise in Fairview Heights seeks a Shift Manager to oversee operations, train staff, and ensure outstanding customer service. Ideal candidates will have at least 2 years of supervisory experience in the Food/Hospitality industry, strong communication skills, and the ability to thrive in a fast-paced environment. This position offers a competitive hourly rate and a comprehensive benefits package.

Qualifications

• Minimum of 2 years of experience in a supervisory role in the Food/Hospitality industry.
• Proven ability to lead a team and deliver exceptional customer service.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Ability to work in a fast-paced and high-pressure environment.
• Flexible availability, including evenings, weekends, and holidays.

Responsibilities

• Oversee operational tasks including food preparation and customer service.
• Train and develop team members for exceptional service.
• Adhere to company policies to maintain quality.
• Implement strategies to drive sales and achieve targets.
• Monitor inventory levels to reduce waste and improve efficiency.
• Collaborate with management to improve processes.

Skills

Team leadership

Customer service excellence

Communication skills

Organizational skills

Job description

A Fast Food Franchise in Fairview Heights seeks a Shift Manager to oversee operations, train staff, and ensure outstanding customer service. Ideal candidates will have at least 2 years of supervisory experience in the Food/Hospitality industry, strong communication skills, and the ability to thrive in a fast-paced environment. This position offers a competitive hourly rate and a comprehensive benefits package.