Restaurant Shift Leader: Drive Service & Growth

Arby's, Inc.; Wesley Chapel (FL); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Bonus Program

Health Insurance

Health Savings Account

PTO

Employee Rewards & Recognition Program

Job summary

A well-known fast food franchise is seeking a Shift Manager to oversee restaurant operations and ensure guest satisfaction. The ideal candidate will manage a team, implement operational controls, and work towards improving service quality and customer satisfaction. Strong leadership and customer service skills are paramount. This role offers opportunities for career development in a goal-oriented environment. Applicants must hold a valid driver's license and be able to lift up to 50lbs.

Qualifications

• Must have a reliable vehicle and valid driver's license.
• Must be ServSafe certified or able to obtain certification.
• Ability to lift up to 50lbs.
• Ability to stand for 8-10 hours.

Responsibilities

• Ensure team members provide outstanding service to satisfy guests.
• Assist management with training and coaching team members.
• Implement restaurant controls for cash and inventory.
• Set and meet restaurant goals for service and operations.

Skills

Customer Service

Leadership

Emotional Resilience

P&L Management

Job description

A well-known fast food franchise is seeking a Shift Manager to oversee restaurant operations and ensure guest satisfaction. The ideal candidate will manage a team, implement operational controls, and work towards improving service quality and customer satisfaction. Strong leadership and customer service skills are paramount. This role offers opportunities for career development in a goal-oriented environment. Applicants must hold a valid driver's license and be able to lift up to 50lbs.