A casual dining establishment in Fairview Heights is seeking a Supervisor to lead staff during shifts and ensure high-quality service. Candidates should have a High School diploma and prior leadership experience, preferably in a family or casual dining setting. The role offers competitive pay up to $22 per hour, with opportunities for career growth and excellent benefits including a 401(k) with company match. Applicants must demonstrate strong communication skills and be capable of maximizing restaurant performance.
Qualifications
Strong leadership skills with experience managing team members.
Capability to maximize financial success through effective guest service.
Ability to effectively handle guest complaints and ensure satisfaction.
Responsibilities
Supervises team members during shifts to maintain company standards.
Models professional behavior to create a hospitable atmosphere.
Handles guest complaints to ensure a positive experience.
Opens and closes the restaurant per company policies.
Skills
Excellent communication skills
Strong interpersonal skills
Conflict resolution abilities
Strong planning and organization skills
Dedication to providing exceptional guest service
Excellent computer skills
Strong analytical/problem solving skills
Exceptional team building capability
Basic business math and accounting skills
Basic personal computer literacy
Ability to manage multiple projects
Ability to be a role model in employee appearance
Education
High School diploma or equivalent
Prior experience in a leadership role
1-2 years of experience in a restaurant
College and/or culinary schooling
Job description
A casual dining establishment in Fairview Heights is seeking a Supervisor to lead staff during shifts and ensure high-quality service. Candidates should have a High School diploma and prior leadership experience, preferably in a family or casual dining setting. The role offers competitive pay up to $22 per hour, with opportunities for career growth and excellent benefits including a 401(k) with company match. Applicants must demonstrate strong communication skills and be capable of maximizing restaurant performance.