Dining Services Worker (172-Day), Keystone Dining Room - Line position

Pennsylvania-College-of-Technology; Williamsport (Lycoming County); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Retirement plan

Paid leave and holidays

Tuition benefits

Job summary

Pennsylvania College of Technology in Williamsport seeks a full-time dining service team member to support daily operations, welcome guests, and foster a positive dining experience. Training is provided for career growth in a college setting. Schedule is Monday–Friday from 7:30 a.m.

to 3:30 p.m.; benefits include medical/dental/life, retirement, paid leave, and tuition support. Experience in fast food or institutional settings is preferred, with strong communication and time-management skills

Qualifications

• Minimum 1 year of food service experience preferred or equivalent training.
• Excellent customer service and teamwork abilities.
• Ability to follow verbal and written instructions.

Responsibilities

• Customer Service: Provide friendly, professional, and respectful service to all guests.
• Cleaning and Sanitizing: Maintain a clean, safe, and organized work environment; sanitation of equipment; general housekeeping.
• Back of House: Assist with basic food preparation; stock service lines; follow recipes and labeling; use FIFO.
• Other: Comply with safety policies; complete required training; may work snow closure days.

Skills

Customer service

Teamwork

Time management

Basic math

Effective communication

Safety procedures

Food service

Education

High school diploma

Job description

Overview

This full-time (37.5 hours per week) position offers an opportunity to join a friendly, team-oriented dining service department. This individual will support daily operations, provide welcoming service, and help create a positive dining experience for guests. Teamwork, enthusiasm, and reliability are valued. Food service experience is preferred but not required – training is provided for those eager to learn and grow in a higher education setting.

Schedule: Monday through Friday from 7:30 a.m. -3:30 p.m.

Full-time employees enjoy a range of benefits, including:

• Medical, dental, and life insurance
• Retirement plan options with generous College contributions
• Paid leave and holidays
• Tuition benefits and educational support

Qualifications

EDUCATION

• High school diploma or equivalent. Preferred

EXPERIENCE

• Minimum of 1-year previous experience in food service, preferably in fast food or institutional environment, OR an equivalent combination of education and experience. Preferred

ABILITIES AND SKILLS

• Ability to provide excellent customer service and work effectively as part of a team. Required
• Knowledge of portion control servings or willingness to be trained. Preferred
• Ability to read, write, and perform basic math. Preferred
• Ability to communicate effectively and carry out job duties by following both verbal and written instructions. Required
• Ability to manage time efficiently and complete tasks with minimal supervision. Required
• Familiarity with safety and sanitation procedures and the proper use and care of food service equipment. Preferred

Responsibilities

• Customer Service: Provide friendly, professional, and respectful service to all guests. Share customer or dining plan questions or concerns with the appropriate supervisor for support. Support other campus dining service locations, as needed, to meet operational needs.
• Cleaning and Sanitizing: Maintain a clean, safe, and organized work environment, to include proper sanitation of food service equipment. Perform general housekeeping in the kitchen, service, and dining areas. Wash dishes, pots, pans, etc. using dish machines and pot sinks. Remove garbage, recycling, and compost from service and kitchen areas.
• Back of House: Assist with basic food preparation, keeping service lines stocked and fresh. Prepare food items following prep lists and standardized recipes. Properly label, date, rotate, and store foods using FIFO procedures. Assist with stocking front-of-house areas, storage spaces, and convenience stores. Prepare, cook, and serve food using assigned equipment, with training provided as needed. Follow all food handling safety and sanitation guidelines. Complete opening and closing duties accurately for assigned workstations.
• Other: Comply with all safety and sanitation policies. Complete all required training in a timely manner. May be required to work snow closure days that fall on scheduled shifts.

ADDITIONAL RESPONSIBILITIES

• Ability to accurately operate a computerized POS system and assist customers with self-service kiosks, or ability to be trained.

Physical Standards and Special Job Features

• Ability to lift items up to 40 lbs.
• Must have neat and clean grooming and hygiene habits.
• Able to stand/walk for long periods of time. Exposure to high temperature kitchen equipment.
• Exposure to fluctuations in temperatures (i.e.: coolers/ freezers).
• Carts may at times carry loads of up to 200 lbs.; employees are expected to follow safe lifting and handling practices

Pay Transparency

$15.89 per hour.

College Statement

This is not a complete itemization of all facets of this position. This job description is not an employment agreement or contract. The College has the exclusive right to alter this job description at any time without prior notice.

EEO Statement

Penn College is committed to equal opportunity and the diversity of its workforce.