Dining Services Manager, Senior Living

Lakeview-Village; Lenexa (KS); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Competitive pay

Health, dental, and vision benefits

Retirement plan with employer match

Employee Assistance Program

Fitness center and pool

Job summary

Lakeview Village in Lenexa, KS is seeking a Dining Room Manager to lead the dining team and oversee hospitality service for residents and guests. This full-time role focuses on delivering high levels of hospitality, coordinating with the Catering Manager, and managing daily dining operations.

The position requires leadership experience in hospitality or long-term care, ServSafe and Alcohol Safety certifications within three months, and strong communication and organizational skills.

Qualifications

• High School Diploma or GED is required, Associate's Degree preferred. Hospitality Management area of study is desired.
• Must be at least 21 years of age.
• Three years of progressive experience in a service management, long-term care, or hospitality setting are required, or an equivalent combination of education and experience.
• Current ServSafe certification is required within three months of hire date.
• Current Alcohol Safety training certificate is required within three months of hire date.
• Must possess a full knowledge and effective application of all Local, State, and Federal policies, procedures, and guidelines regarding food service practices.
• Must possess a basic working knowledge of Microsoft Office Suites software.
• Ability to work overtime, holidays, special events, and weekends as assigned.
• Demonstrates good communication skills, including but not limited to effective reading, writing, speaking, and analytical skills, with a fluent understanding of the English language.
• Must possess basic mathematical skills.
• Must be skilled in leadership, mentoring, and motivation.
• Possesses an empathetic approach to the elderly.
• Able to work in a team setting with residents, relatives, staff, and others.

Responsibilities

• Creates, role-models, and maintains a high level of service and hospitality in a team-oriented setting.
• General management and supervision of all staff assigned to the location.
• Executes catering responsibilities in coordination with the Catering Manager and Director of Dining Services.
• Assists with the management of alcohol service in the assigned location in accordance with established policies.
• Management of all sanitation and safety functions and responsibilities. Ensures that the equipment, dining, and event spaces are safe, sanitary, and well-kept.
• Daily oversight of the Southridge budget and inventory as assigned by the Director of Dining Services.
• Assists with the creation, implementation, and administration of all departmental policies and procedures, with an emphasis on service and hospitality.
• Maintains all records, reports, and paperwork regarding assigned locations.
• Develops and maintains a good working rapport with inter-department personnel and other departments within the facility, to ensure that Dining Service programs can be properly maintained to meet the needs of facility and residents.
• Learns the name of each resident that frequently visits the Southridge Dining Room to ensure that high levels of hospitality and personalized service can be maintained.
• Attends, facilitates, and participates in in-service staff or resident committee meetings as required.
• Maintains proper personal appearance and hygiene in accordance with established procedures for all Southridge food and beverage personnel.

Skills

Leadership

Staff supervision

Customer service

Hospitality

Food service

Communication

Microsoft Office

Education

High School Diploma or GED

Associate's Degree in Hospitality Management

Job description

Lakeview Village in Lenexa, KS is seeking a Dining Room Manager to lead the dining team and oversee hospitality service for residents and guests. This full-time role focuses on delivering high levels of hospitality, coordinating with the Catering Manager, and managing daily dining operations.

The position requires leadership experience in hospitality or long-term care, ServSafe and Alcohol Safety certifications within three months, and strong communication and organizational skills.