Dining Services Manager: Lead Team, Improve Service

Aramark; Columbia (SC); On-site; USD 42,000 - 64,000; Full time

Job summary

Aramark in Columbia, SC is seeking a Food Service Manager to lead dining operations, oversee both front and back of house, and ensure high-quality service. You will coordinate with clients to meet their needs, drive performance, and manage daily activities.

The role emphasizes coaching, cost control, safety, and compliance, with collaboration across departments to deliver great meals and a superior dining experience.

Qualifications

• Minimum 1 year of experience in a role with supervisory responsibilities.
• Minimum 1 year of experience in a management role.
• Bachelor's degree or equivalent experience preferred.
• Strong interpersonal skills for building client rapport.
• Ability to maintain client and customer rapport for mutually beneficial relationships.
• Ability to demonstrate excellent customer service using Aramark's service model.
• Ability to collaborate effectively with other departments for a unified dining experience.

Responsibilities

• Lead and develop the team using Aramark's coaching model.
• Reward and recognize employees to drive performance.
• Ensure team and individual performance meets objectives and client expectations.
• Plan and lead daily team briefings to align priorities.
• Maintain safety and sanitation standards across operations.
• Identify client needs and communicate operational progress.
• Manage P&L statements and deliver financial targets.
• Educate teams on performance metrics and margins.
• Lead the front of the house in conjunction with the Food Service Director
• Plan, direct, and coordinate food service activities to deliver a finished product to customers.

Skills

Leadership

Interpersonal skills

Customer service

Coaching

Communication

Education

Bachelor's degree or equivalent experience

Job description

Aramark in Columbia, SC is seeking a Food Service Manager to lead dining operations, oversee both front and back of house, and ensure high-quality service. You will coordinate with clients to meet their needs, drive performance, and manage daily activities.

The role emphasizes coaching, cost control, safety, and compliance, with collaboration across departments to deliver great meals and a superior dining experience.