Dining Services Manager

Stella Maris Inc; Towson (MD); On-site; USD 39,000 - 59,000; Full time

Benefits offered by this job

PTO & Holidays

Tuition reimbursement

401(k) match

Health benefits

Insurance discounts

Pet Wellness coverage

Legal assistance

Mental Health resources

Perks at Work

Job summary

Stella Maris Inc. in Towson, MD, is seeking a Dining Services Manager to oversee the dining program for residents, patients, staff, and visitors.

You will lead front-of-house operations, coordinate catering events, and ensure menu accuracy, sanitation, and high-quality service. The role requires managing staffing, labor budgets, and mentorship within the dining services team, with a focus on collaboration with the clinical dietitian to meet dietary needs and preferences.

Qualifications

• Minimum of 3 years of experience in dining services or food service management.
• Sanitation Certification or equivalent credential required.
• High School Diploma or equivalent required.

Responsibilities

• Oversee front-of-house dining operations and assist back-of-house as assigned.
• Recruit, onboard, train, and retain staff; foster teamwork and mission alignment.
• Manage dining service schedules and labor budgets to stay on plan.

Skills

Staff management

Budgeting

Customer service

Education

High School Diploma or Equivalent

Sanitation Certification

Job description

Summary

With a longhistoryof compassionate service to residents of central Maryland, Stella Maris is a recognized leader inskilled nursing careincludingoutpatient rehabilitationandshort-term rehabilitation. Our nursing home facility is located on our beautiful campus in Timonium, MD.

Dining Services Manager

• Paid time off (PTO) & company paid holidays
• Tuition reimbursement
• 403(B) retirement plan with generous company match and “Catch Up” provision
• Competitive health, prescription, vision and dental benefits
• Discounts on auto & home insurance and Verizon plans
• Pet Wellness coverage, legal assistanceand identity protection
• Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
• Perks at Work - savings on favorite brands, travel, tickets, dining and more

Responsibilities

Ensures the best quality service experience for all residents, patients, staff and visitors who participate in the Stella Maris dining program. Oversees daily front-of-house and as assigned back-of-house operations, ensuring high-quality food service, order accuracy, sanitation compliance, and customer satisfaction. Supports all department initiatives for the greater good of Stella Maris’ operation to include meal delivery service to long term care and rehab, catering events and the café.

ESSENTIAL FUNCTIONS

• Works with dining management team and partners with human resources to establish appropriate staffing matrix for the front of house dining services workers in long-term care and in rehab. Work to recruit, on-board, train and retain staff and builds team camroderie in the spirit of the mission and values.
• Oversees the completion of standardized schedules and ensures labor budgets are adhered to and on plan.
• Partners with Dining Management to ensure all catering events are executed without issue and the clients are happy with the meal, service and set-up.
• Oversees the Dining Services Supervisors and leads and fosters a meaningful mentorship ensuring bench strength is a high priority for the entire front of the house dining services team.
• Oversees the opening and closing check list process for all kitchens and pantries on the neighborhoods ensuring they are supplies, neat and organized, cleaned and refrigeration temp logs are updated and all equipment is in proper working order.
• Ensures all labor and dining suppleis are on plan and meeting stated fiscal year budgets.
• Participates on any and all relevant community meetings as assisigned including long term care operations, risk and safety management, etc.
• Provides effective supervision, guidance, and training for assigned employees; discusses performance with each employee on a regular basis, at least quarterly. Monitors performance in light of Stella Maris mission and core values and completes evaluations on time.
• Partners with the clinical dietician to maintain awareness and education on resident and patient diets and ensures all allergins and preferences are adhered to on the ticket from an order accuracy standpoint.
• Ensures that food delivery carts leave the kitchen and arrive at the designated dining rooms according to schedule. Ensures all carts are clean, maintained and in proper working condition as well.
• Conducts visits to dining rooms and rounds with frequency to ensure dining services staff are adhering to approrpaite customer services standards, audits opening and closing dining operational checklists, reviews temperature logs, conducts periodic audits of all food being delivered and checks for badge and uniform compliance.

Requirements

• Sanitation Certification
• Minimum of 3 years of experience
• High School Diploma or Equivalent

Min

USD $28.45/Hr.

Max

USD $42.65/Hr.

Salary Information

Compensation decisions are made in alignment with internal equity, role scope, and market data to ensure fair and consistent pay practices. Most new hires are typically placed within the lower to mid-portion of the range; offers above that level are reserved for candidates with advanced or highly specialized qualifications.