Dining Services Manager

Compass Group, North America

Saginaw (MI)

On-site

USD 55,000 - 60,000

Full time

4 days ago

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Benefits offered by this job

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Paid Parental Leave

Holiday Time Off

Personal Leave

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Job summary

TouchPoint, a Compass Group USA company, is seeking a Dining Services Manager to lead hospital dining operations, manage a team of food service professionals, and align dining with facility goals.

The role emphasizes budget oversight, compliance, and collaboration with the Executive Chef to deliver high-quality meals and customer service.

Qualifications

Minimum of 2 years of food service management experience.
Experience in healthcare, senior living, hospitality, or high-volume environments.
Strong written and verbal communication skills.
Ability to manage budgets and analyze financial data.
ServSafe Certification preferred.

Responsibilities

Oversee dining services operations for a hospital dining program.
Lead a team of food service professionals and ensure quality.
Support budgeting, cost controls, and P&L accountability.
Collaborate with Executive Chef on menus and service delivery.
Ensure sanitation, safety, and regulatory compliance.
Drive patient and guest satisfaction and program initiatives.

Skills

2+ years food service management

Communication skills

Budget & financial analysis

MS Office proficiency

ServSafe Certification (preferred)

Tools

Microsoft Office Suite

Job description

TouchPoint

Salary: $55K-60K

Other Forms of Compensation

TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service. TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.

Job Summary

As a Dining Services Manager, you will assist in managing the food and nutrition department, leading a team of food service professionals, and overseeing daily dining operations within a hospital environment. This role supports strong interdepartmental relationships and helps align dining services with the facility's overall goals, standards, and operational plans.

Essential Duties and Responsibilities

Assist in overseeing dining services operations for a medium to large-volume account.
Deliver exceptional customer service by addressing concerns and resolving issues in a professional and timely manner.
Support financial management activities, including budgeting, cost controls, and profit-and-loss accountability.
Partner with the Executive Chef and leadership team to develop menus and deliver high-quality food and service.
Assist in managing all food service-related activities, with a strong focus on patient and guest meal services, quality assurance, sanitation, infection prevention, and regulatory compliance.
Support the implementation of new culinary programs and initiatives in collaboration with culinary and marketing teams.
Assist in preparing quarterly business reviews and client presentations.
Work closely with marketing and culinary leadership to enhance customer satisfaction, drive participation, and increase sales through innovative dining programs.
Ensure food programs and service standards align with company goals and expectations.
Maintain compliance with company policies, safety standards, and healthcare regulations.
Perform other duties as assigned.

Qualifications

Minimum of 2 years of food service management experience
Experience in healthcare, senior living, hospitality, restaurant, corporate dining, education, military, or other high-volume food service environments
Previous experience with table service, catering, or guest-facing dining operations is preferred
Knowledge of food service trends, quality standards, food safety, sanitation, cost controls, and presentation
Strong written and verbal communication skills
Ability to manage budgets, analyze financial data, and support operational decision-making
Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, Outlook, and internet-based applications
ServSafe Certification preferred

TouchPoint is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Associates at Touchpoint are offered many fantastic benefits.