Dining Services Lead Server & Team Coach

Mary's Woods; Lake Oswego (OR); On-site; USD 21,000 - 34,000; Full time

Job summary

Mary's Woods in Lake Oswego, OR is seeking a Lead Server to guide a team in delivering exceptional dining service to residents and guests. You will train staff, ensure consistent service standards, and uphold a clean, welcoming dining environment.

As a Lead Server you will manage opening/closing duties, handle guest issues with professionalism, and collaborate with the Dining Services team to maintain an outstanding guest experience.

Qualifications

• Minimum one year of serving or front-of-house experience.
• Minimum six months of leadership experience in restaurants, hotels or retirement preferred.

Responsibilities

• Support the training of team members to ensure consistency in the steps of service.
• Provide direction and guidance to all front-of-house service staff in the absence of a supervisor or a manager.
• Resolve guest issues encountered by the service staff in the absence of a supervisor or a manager.
• Maintain knowledge of the restaurant computer system for placing food orders and know all menu items, prices and specifications.
• Monitor cleanliness, sanitation and organization of the station and service areas.
• Complete opening and closing duties and side work as designated by procedures.
• Demonstrate knowledge of menu offerings, daily specials, soups, desserts and beverage program.

Skills

Leadership

Customer service

Communication

Team collaboration

Job description

Mary's Woods in Lake Oswego, OR is seeking a Lead Server to guide a team in delivering exceptional dining service to residents and guests. You will train staff, ensure consistent service standards, and uphold a clean, welcoming dining environment.

As a Lead Server you will manage opening/closing duties, handle guest issues with professionalism, and collaborate with the Dining Services team to maintain an outstanding guest experience.