Dining Services Assistant Mentor

Landis Communities; Lititz (Lancaster County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Full benefits package starts on dayone

Job summary

Landis Communities is seeking a Dining Services Assistant Mentor in Lititz, PA. The role focuses on mentoring the dining team, training new staff, and maintaining service standards across multiple households and dining areas.

The position requires strong communication, leadership, and food-service skills, with a flexible schedule including evenings and weekends. Full benefits begin on day one, and the team emphasizes safety and resident-focused hospitality.

Qualifications

• Must be at least 18 years old.
• Minimum two years' experience in related role required.
• Serv-Safe certification or obtain within six months of hire.
• Capable of working in various Dining Services roles/assignments.
• Good verbal, non-verbal and written communication skills.

Responsibilities

• Mentors and trains dining team members in duties.
• Orients and provides feedback to new team members.
• Answers questions for dining team members as able.
• Flexible with assignments to various households or dining areas.
• Models correct procedures and processes for all areas.
• Monitors standards, logs and cleaning completion.
• Demonstrates a positive demeanor and acts as a role model.
• Exhibits leadership, facilitates communication, shows initiative and organization.
• Performs food preparation, production and portioning tasks.
• Operates POS and conducts retail transactions.

Skills

Customer service

Leadership

Verbal & written communication

Team training

Education

Serv-Safe certification

Tools

POS system

Inventory management

Job description

Job Details: Job Location: Lititz, PA 17543, Position Type: Full Time, Job Category: Dining Services, Dining Services Assistant Mentor at Landis Homes

Working Hours

• Full Time 40 hour work weeks
• 10:30 AM to 7:00 PM
• Every other weekend and every other holiday
• Full-Time, 80hr biweekly - Day or Evening Shift

Benefits

• Full benefits package starts on day one of employment!

Key Responsibilities

• Mentors and trains other dining team members in duties.
• Takes active participation in orienting and providing feedback to new team members.
• Answers questions for other dining team members as able.
• Flexible with assignments to various Households or Dining areas.
• Models correct procedures and processes for every area as needed.
• Assists in monitoring all standards, logs and cleaning is completed.
• Demonstrates a positive demeanor and serves as a reliable role model.
• Demonstrates leadership qualities, facilitates communication, shows initiative, strong organizational skills and able to perform duties without close supervision.
• Performs various food preparation, production, and portioning tasks.
• Operates POS system and conducts retail transactions.
• Produces made-to-order breakfast items in the Households.
• Efficiently and safely operates various food preparation, cleaning, and delivery equipment as assigned.
• Serves food and beverages according to Dining Server Training standards. Follows established style and order of service while serving in the dining rooms and at special functions.
• Delivers accurate, resident ordered/diet specific meals or room trays.
• Demonstrates safe food handling techniques.
• Promotes sanitary and safe environment.
• Cooperates with team members of other departments in performing job duties.
• Relates well with residents, clients, family members, staff and the community.
• Adheres to dress code required for role.
• Demonstrates dependability, competence, accuracy and is observant.
• Adheres to compliance policies regarding confidentiality, HIPAA regulations, and resident and client rights.
• Complies with regulatory agency standards and applicable policies and procedures.
• Complies with safety and infection control protocols in all aspects of the job.
• Demonstrates understanding of the Code of Conduct and abides by its guidelines in all aspects of the job.
• Attends in-services and team meetings as required for role. Leads team meetings at times.
• Additional duties and responsibilities as assigned.

Qualifications

• Must be at least 18 years of age.
• Minimum two years' experience in related role required.
• Certified in Serv-Safe or obtains certification within six months of hire.
• Capable of working in various different Dining Services job roles/assignments.
• Good verbal, non-verbal and written communication skills required.