Dining Services Assistant Manager

University of Connecticut; Storrs (CT); On-site; USD 61,000 - 74,000; Full time

Job summary

University of Connecticut is seeking an Assistant Area Manager in the Department of Dining Services. The role focuses on hands-on supervision, leadership, and delivering high-quality culinary experiences with excellent customer service. The position may require weekends and late weekday hours.

The successful candidate will oversee floor management, staff training, and ensure safe, sanitary operations across dining facilities and residence halls, while developing menus and maintaining records.

Qualifications

• Bachelor's degree in Foods and Nutrition or related field; four years of relevant experience.
• Ability to obtain ServSafe Certification within 12 months.
• Experience supervising foodservice staff.
• Knowledge of food ordering, storage, sanitation, and inventory control.
• Knowledge of menu planning, quantity food preparation, merchandising, and service.
• Strong interpersonal skills for effective work relationships.
• Commitment to diversity and inclusion.

Responsibilities

• Supervise front- and back-of-house operations as floor manager.
• Provide ongoing training and staff development.
• Ensure safe and sanitary conditions per standards.
• Oversee production and maintenance in residence halls or food area.
• Develop menus and provide nutrition education for students.
• Maintain records, reports, and cost-control measures.
• Respond to customer feedback and improve services.

Skills

Interpersonal skills

Staff supervision

ServSafe certification

Food safety knowledge

Menu planning

Education

Bachelor's degree in Foods & Nutrition

Job description

JOB SUMMARY

The Department of Dining Services at the University of Connecticut has an opening for an Assistant Area Manager. This position reports to the Manager 2 or appropriate designee and assists in providing effective supervision and leadership within the Department of Dining Services. We are seeking hands-on individuals dedicated to enhancing our ongoing development as a first-class college dining program focused on superior culinary experiences and excellent customer service. The successful candidate must be committed to delivering high-quality services in an efficient manner while being sensitive to the service needs of the entire university. This position will require working weekends and possibly working until 11:00 pm during the week.

DUTIES AND RESPONSIBILITIES

A successful candidate will exhibit enthusiasm as a "floor manager" supervising both front- and back-of-house operations; will also be accessible to all employees, provide ongoing training, and will seek to encourage customer feedback through regular interaction. Assists in operating and maintaining an efficient and effective food production and service system; ensures safe and sanitary conditions, in accordance with appropriate standards, laws, policies and regulations. Directly supervises production and maintenance operations in assigned residence halls or food production area; leads the work of assigned personnel, including creating work schedules, prioritizing tasks, and providing guidance. Oversees computerized food waste tracking system; trains staff on its usage. Conducts training programs for Dining Service employees; participates in evaluating training needs. Participates in planning menus and providing nutrition education for students. Develops and updates product specifications. Assists in ordering food/beverages and supplies and is responsible for the safe and sanitary receiving of such supplies and food. Maintains appropriate records, including financial and student personnel records. Prepares information and/or reports as required. Identifies areas for improvement in services, cost effectiveness, physical facilities and other areas of operation to meet changing needs and priorities. Assists in promoting Dining Services programs. Develops and maintains good customer relations; follows through to ensure complaints are resolved promptly. Performs other duties as required.

MINIMUM QUALIFICATIONS

• Bachelor's degree in Foods and Nutrition, Institutional Management, related field, or an equivalent combination of education and experience.
• Four years of relevant experience.
• Ability to obtain ServSafe Certification within 12 months of start date.
• Experience supervising foodservice staff
• Demonstrated knowledge of food ordering, storage, sanitation, and inventory control.
• Demonstrated knowledge of menu planning, quantity food preparation, merchandising, and service.
• Demonstrated strong interpersonal skills necessary for effective work relationships.
• Articulated commitment to, demonstrated understanding of, and/or experience working with diverse populations.

PREFERRED QUALIFICATIONS

• ServSafe or equivalent certification.

APPOINTMENT TERMS

This is a full-time, permanent position, with a target salary of $67,666. The University offers a competitive salary, and outstanding benefits, including employee and dependent tuition waivers at UConn, and a highly desirable work environment. For additional information regarding benefits, please visit UConn Health Benefits and explore the sections under the Benefits & Leaves and Engagement & Learning headers. Other rights, terms, and conditions of employment are contained in the collective bargaining agreement between the University of Connecticut and the University of Connecticut Professional Employees Association (UCPEA).

TERMS AND CONDITIONS OF EMPLOYMENT

Employment of the successful candidate is contingent upon the successful completion of a pre-employment criminal background check.

All employees are subject to adherence to the State Code of Ethics.

All members of the University of Connecticut are expected to exhibit appreciation of, and contribute to, an inclusive, respectful, and diverse environment for the University community.

The University of Connecticut aspires to create a community built on collaboration and belonging and has actively sought to create an inclusive culture within the workforce. The success of the University is dependent on the willingness of our diverse employee and student populations to share their rich perspectives and backgrounds in a respectful manner. This makes it essential for each member of our community to feel secure and welcomed and to thoroughly understand and believe that their ideas are respected by all. We strongly respect each individual employee’s unique experiences and perspectives and encourage all members of the community to do the same. All applicants will receive consideration for employment without regard to race, color, ethnicity, religion, age, sex, marital status, national origin, ancestry, sexual orientation, genetic information, physical or mental disabilities, veteran’s status, status as a victim of domestic violence and/or sexual assault and/or trafficking in persons as defined by Connecticut law, prior conviction of a crime, workplace hazards to the reproductive systems, or gender identity or expression.

The University of Connecticut is an AA/EEO employer including for Disability and Veteran status.