Job Details
- Job Location: Jenners Pond - West Grove, PA 19390
- Position Type: Part Time
- Education Level: None
- Travel Percentage: None
- Job Category: Restaurant - Food Service
Simpson is a not‑for‑profit family of services that has served Philadelphia area seniors for over 150 years. Our staff are caring professionals who enjoy creating a positive environment for residents.
Position Details
As a Dining Server in our senior living facility, your primary responsibility is to provide excellent dining service to residents in a courteous, efficient, and professional manner. You will ensure residents enjoy a pleasant dining experience while respecting dietary restrictions and personal preferences.
Hours
- 4:00p‑Close (6:00‑6:30p)
- Flexible schedule
- Every other weekend
- Occasional holidays
Duties & Responsibilities
- Take food and beverage orders, serve meals, and assist residents with menu choices.
- Ensure timely delivery of meals and provide prompt table service.
- Clear tables, sanitize dining areas, and reset tables for the next meal.
- Interact with residents politely, addressing their needs and concerns.
- Provide personalized attention, catering to dietary requirements and special requests.
- Familiarize yourself with the daily menu, ingredients, and portion sizes; explain options and make recommendations.
- Collaborate with the dietary department to understand specific restrictions and allergies.
- Adhere to food safety and sanitation guidelines, maintaining cleanliness of dining areas.
- Report safety hazards or maintenance issues to the appropriate personnel.
- Communicate residents’ feedback and requests effectively to the team.
- Engage residents in friendly conversations, fostering a welcoming and inclusive atmosphere.
- Assist with special events and themed meals, including décor and buffet setup.
- Perform other duties as assigned.
Core Competencies
- Exceptional customer service skills with respect, kindness, and patience toward seniors.
- Strong verbal communication and listening skills.
- Comprehensive menu knowledge to provide accurate explanations and recommendations.
- Attention to detail, especially regarding dietary restrictions and portion sizes.
- Effective time‑management to handle multiple tasks and prioritize duties.
- Teamwork and collaboration with dining servers, chefs, and supervisors.
- Adaptability to changing schedules, menus, and resident preferences.
- Problem‑solving abilities to address issues or complaints.
- Hygiene and safety compliance, reporting hazards promptly.
- Empathy and compassion toward seniors, creating a warm environment.
Qualifications
Work Environment: Retirement community serving senior adults in independent, assisted and skilled nursing settings.
Physical Requirements: Walking, standing, bending, and sitting for extended periods; minimal 25‑pound lifting.
Equipment: Robot AI Server Assistant.
Education or Degree Required: Enrolled in high school or high school diploma; must be at least 16 years of age.
Related Skills and Experience
- Previous experience in food service or customer service roles (preferred).
- Knowledge of safe food handling practices and sanitation standards.
- Excellent interpersonal and communication skills.
- Ability to work in a fast‑paced environment while maintaining attention to detail.
- Patience, empathy, and genuine interest in working with seniors.
- Physical stamina to stand, walk, and lift trays or equipment.
- Flexibility to work various shifts, including weekends and holidays.
Benefits
- Health Plan (BCBS) – includes access to MDLive virtual care.
- Dental Plan
- Vision
- 403(b) Retirement Plan with matching
- Generous Paid Time Off (PTO) Plan
- Company‑paid life insurance
- Company‑paid AD&D
- Company‑paid long‑term disability
- Tuition reimbursement
- Health Savings Account
- Flexible Spending Account
- Short‑term disability
- Pet insurance
- Critical illness coverage
- Accident insurance
- Hospital indemnity
- Company‑paid holidays
- Employee Assistance Program
Equal Opportunity Employer
Simpson is proud to be an EOE employer M/F/D/V. We maintain a drug‑free workplace. We do not discriminate in services or employment based on race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, past or present receipt of disability‑related services or supports, marital status, veteran status, or any other class of persons protected by federal, state, or local law.
COVID‑19 and Influenza Considerations
Simpson is a Mandatory Influenza Vaccination Employer; proof of influenza vaccine is required (October‑March) unless an approved medical or religious exemption is received. COVID‑19 vaccinations are suggested but not required at this time.