Dining Room Supervisor - Flexible Schedule, Lead Service

Resort Lifestyle Communities; West Des Moines (IA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive compensation and benefits

Health, Dental, Vision coverage

401(k) with employer match

Paid Time Off

Pay accessible anytime

Job summary

Resort Lifestyle Communities in West Des Moines, IA seeks a Dining Room Supervisor to serve as an active lead server during meal periods and shape an exceptional dining experience for residents and guests. You will be a key member of the community leadership team, contributing to culture, operations, and resident satisfaction.

This role focuses on hiring and coaching servers, maintaining cleanliness and presentation, leading service quality, and collaborating with managers to plan events and

Qualifications

• Must be at least 21 years of age.
• Flexibility: primary schedule is Monday-Friday 11:00am–7:30pm, with additional hours for events/holidays.
• ServSafe Manager food safety certification or obtain within 90 days of hire.
• Food Handlers permit as required by local ordinances or obtain within two weeks of hire.

Responsibilities

• Hire and onboard Servers in coordination with Community Managers and/or Executive Chef; provide training and ongoing coaching to develop Server team and align schedules with the RLC Labor Model.
• Ensure dining room cleanliness, organization, and systems are consistent with the RLC Operations Guide; monitor, stock and clean the Chef's Pantry and Bistro to maintain freshness and presentation.
• Lead and monitor dining service quality to guarantee resident and guest satisfaction; welcome new residents following the RLC Orientation and ensure prompt retrieval of room service trays.
• Participate in community leadership meetings and collaborate with the team to address resident needs and plan upcoming events.

Skills

Previous service leadership experience

Tools

Microsoft Office

Job description

Resort Lifestyle Communities in West Des Moines, IA seeks a Dining Room Supervisor to serve as an active lead server during meal periods and shape an exceptional dining experience for residents and guests. You will be a key member of the community leadership team, contributing to culture, operations, and resident satisfaction.

This role focuses on hiring and coaching servers, maintaining cleanliness and presentation, leading service quality, and collaborating with managers to plan events and