Dining Room Supervisor

Village of The Heights; Houston (TX); In loco; USD 18.000 - 26.000; Tempo pieno

Vantaggi offerti da questo lavoro

401K with match

Discounted pricing

Floating holiday

PTO rollover

Employee assistance

Paycheck advances

Healthcare options

Financial hardship programs

Compassionate leave

PTO cashout

Descrizione del lavoro

Village of The Heights in Houston, TX is seeking a Dining Room Supervisor to lead our front-of-house team and deliver outstanding dining experiences for residents and guests. You will train new hires, manage scheduling, coordinate with the kitchen, and maintain a safe, clean dining environment while ensuring service excellence and compassionate care.

This role offers competitive benefits and opportunities for growth within a supportive community.

Competenze

• Must obtain accredited food handler certification within 60 days as per State guidelines.
• Proficient in Microsoft Word and email.
• High School Diploma or GED preferred.
• One to two years of related experience, including supervisory responsibilities.
• Great customer service attitude and the ability to interact well with staff, residents, and guests.
• Ability to give and follow written and oral instructions.
• Ability to work independently and as part of a team.
• Pre-employment background check and drug screen required.

Mansioni

• Supervise and lead the day-to-day activities of the front of house team, ensuring all staff are well-trained and providing top-notch service.
• Train new hires, provide regular performance feedback, and participate in performance management processes. Ensure adequate staffing through scheduling and providing coverage as needed.
• Serve as the liaison between front of house and back of house to ensure accurate and timely completion of resident and guest orders.
• Maintain a clean dining room set up to company standards for all meals and functions.
• Greet all residents and guests with a smile, ensuring each person feels valued and well-served.
• Keep track of dining room small ware, table ware, and linen. Conduct regular inventory checks.
• Collect and address resident suggestions and comments to continually improve dining services.
• Regularly evaluate dining services through quality assurance audits and maintain accurate meal count reports.
• Ensure residents’ safety by removing walkers from the dining room and returning them promptly after meals.
• Fully understand the menu and be able to explain selections to residents and guests.
• Be an active member of the community’s emergency response team.
• Maintain a professional appearance and good personal hygiene per company policies.

Conoscenze

Staff supervision

Customer service

Communication

Formazione

HS Diploma/GED

Descrizione del lavoro

Are you passionate about providing exceptional dining experiences and leading a dynamic team? We have an outstanding opportunity for a Dining Room Supervisor who is dedicated, friendly, and ready to make a positive impact on our residents and guests. If you’re ready to lead with excellence and create a delightful dining experience for our community.

Benefits Include:

401K with a 4% safe harbor match

Perks at Work- Discounted pricing on purchases

Holiday Pay including a Floating Holiday

Generous PTO that rolls over year over year

Employee Assistance Program

Paycheck Advances

Healthcare options

Financial Hardship Programs

Compassionate Leave

PTO Cashout Option

Location: Village of the Heights, an Assisted Living with Memory Care senior community

Full Time

Pay Rate: $16.00/hr.

Essential Duties and Responsibilities

• Supervise and lead the day-to-day activities of the front of house team, ensuring all staff are well-trained and providing top-notch service.


• Train new hires, provide regular performance feedback, and participate in performance management processes. Ensure adequate staffing through scheduling and providing coverage as needed.


• Serve as the liaison between front of house and back of house to ensure accurate and timely completion of resident and guest orders.


• Maintain a clean dining room set up to company standards for all meals and functions.


• Greet all residents and guests with a smile, ensuring each person feels valued and well-served.


• Keep track of dining room small ware, table ware, and linen. Conduct regular inventory checks.


• Collect and address resident suggestions and comments to continually improve dining services.


• Regularly evaluate dining services through quality assurance audits and maintain accurate meal count reports.


• Ensure residents’ safety by removing walkers from the dining room and returning them promptly after meals.


• Fully understand the menu and be able to explain selections to residents and guests.


• Be an active member of the community’s emergency response team.


• Maintain a professional appearance and good personal hygiene per company policies.

Minimum Requirements

• Must obtain accredited food handler certification within 60 days as per State guidelines.


• Proficient in computer skills, including Microsoft Word and email.


• High School Diploma or GED preferred.


• One to two years of related experience, including supervisory responsibilities.


• Great customer service attitude and the ability to interact well with staff, residents, and guests.


• Ability to give and follow written and oral instructions.


• Ability to work independently and as part of a team.


• Pre-employment background check and drug screen required.

EOE/M/F/D/V