Dining Room Manager

Homestead Hills; Winston-Salem (NC); On-site; USD 42,000 - 64,000; Full time

Job summary

Homestead Hills in Winston-Salem, NC, seeks a full-time Dining Room Manager for its Independent Living Restaurant. You will supervise front-of-house operations, oversee servers, and ensure courteous, efficient service for residents, families and guests during the 1–9 pm shift.

You’ll maintain dining room cleanliness, supervise service stations, support safety standards, and schedule staff while upholding HIPAA and resident privacy in a compassionate, resident-first environment.

Qualifications

• Certified in ServSafe within the last two years.
• Two years' experience in a similar dining role preferred.
• Ability to work with minimal supervision.
• Professional conduct with high confidentiality.

Responsibilities

• Supervises front-of-house team, recruitment, training and scheduling.
• Prepares dining room for service and ensures cleanliness and equipment readiness.
• Greets residents and guests, takes and delivers orders, and maintains dining etiquette.
• Coordinates with Dining Services on orders, forms and reports.
• Maintains beverage stations and sanitary standards.

Skills

Work independence

Professionalism

Confidentiality

Education

ServSafe Certification

Job description

At Homestead Hills, we're not just a luxury senior living company; we're a community recognized as a Great Place to Work® —and we take immense pride in that designation. Our philosophy, “People First, Always,” underscores everything we do. We believe that our dedicated team is our greatest asset, driving us to create compassionate, respectful, and meaningful interactions every day.

Why Choose Homestead Hills?

• A Culture of Growth and Teamwork:We foster an environment where your contributions are celebrated, and your personal and professional growth is encouraged.
• Make a Difference:Your work will enrich the lives of our residents and fellow team members, creating a lasting positive impact in our community.
• Collaborative Environment:Join a team that values each member's input, promotes collaboration, and strives to create a vibrant and engaging atmosphere.

We’re looking for a full-time Dining Room Manager for our Independent Living Restaurant.

The Dining Room Manager supervises all functions in the Independent Living dining areas of the campus. This position organizes the provision of food and beverage service, tableside to residents, resident families and guests. This position supervises the servers, the cleanliness of the dining room, service stations, beverage machines, and all other work areas as well as the taking and filling of orders, servicing buffet lines, and accommodating residents’ mealtime requests under the supervision of the Director of Dining Services. This position works 2nd shift (generally 1-9 pm) but earlier hours will be required at times. Occasional weekend work may also be required.

PRINCIPAL DUTIES AND RESPONSIBILITIES

1. Represents the campus in a positive manner while creating an environment that fosters respect and courtesy for residents and employees alike. Works within the campus programs to promote safety and the well-being of all residents and employees.
2. Upholds the Company’s Mission Statement.
3. Maintains HIPAA standards and regards all medical or healthcare information pertaining to residents and employees as confidential.
4. Supervises the “front of house” team and responsibilities include recruitment/interviewing, hiring, training, counseling, disciplining, evaluating, scheduling, and coordination of daily work activities.
5. Prepares dining room for mealtimes which includes but is not limited to setting tables, the set up of service areas, checking all utensils, plates and beverage containers for cleanliness and damage.
6. Visits with residents and guests on a regular basis to elicit feedback on food service and food preparation.
7. Coordinates cleaning schedules to ensure that sanitary guidelines are followed in the dining and service area.
8. Creates weekly and monthly schedules for the serve Ensures all shifts and positions are filled on a daily basis and that all servers are wearing proper attire and servicing diners with appropriate dining room etiquette.
9. Checks expediters to ensure quality and presentation meet standards when food is leaving the kitchen.
10. Coordinates with the Director of Dining Services on the completion of all facility paperwork, State forms, orders, and management reports are completed on a timely basis.
11. Greets diners positively and cheerfully. Takes and delivers orders for food to the kitchen staff. Provides friendly personal service and uses proper dining service etiquette when serving food and beverages.
12. Removes empty plates from the dining table as diners finish their meal.
13. Refills beverages upon request.
14. Cleans tables once diners have completed their meal and left the table including the removal of dirty plates, dirty linens, used condiment containers, the straightening of condiment holders, table decorations, etc. Refills condiment holders and salt and pepper shakers when necessary.
15. Sweeps and vacuums the floor and surfaces once all diners have left the dining room.
16. Maintains beverage stations, beverage and ice machines, and all beverage carts for sanitation compliance and proper working order.
17. Inspects and maintains cleanliness of all menus used in the dining area.
18. Sterilizes and rinses ice cream freezer on a regular basis as determined by the Director of Dining Services.
19. Promotes cleanliness on all special event buffet lines by periodic removal of used utensils, cleaning spills, organizing refills of chaffers, and general aid of residents and guest
20. Inspects all equipment and furniture in the dining room for proper working order and to ensure that no trip, puncture or sliding hazards exist.
21. Performs other duties as assigned by the Director of Dining Services.

PREREQUISITES

A. Education

• Certified in ServSafe in last two years.

B. Direct Previous Experience

• Two years' experience in a similar position preferred.

C. Skills

• Ability to work with minimal supervision.
• Must conduct all business with a professional manner and with a high level of confidentiality.

D. Abilities

Work indoors for the majority of the workday (fluorescent lights, HVAC system, solid surface flooring, normal heat and cold conditions associated with a kitchen and dining facility, normal kitchen and restaurant noise levels).

• Lift objects of 35 pounds or less over the head.
• Move objects of 50 pounds or less.
• Standing or walking for extended periods.
• Assist with resident evacuations.