Dining Room Manager

Sinceri Senior Living; Winchester (MA); On-site; USD 31,000 - 44,000; Full time

Benefits offered by this job

2% wage increase twice a year

401K Retirement Plan with Safe Harbor

Length of Service Bonus Program up to

Employee Referral Bonus up to $1,000

Access to earned wages prior to payday

Generous PTO Plan

Scheduling system for employees

Sinceri Senior Living Discount Market

WalkingSpree rewards

Job summary

Sinceri Senior Living in Winchester, MA is seeking a Dining Room Supervisor to oversee daily dining operations, supervise staff, and ensure outstanding service for residents.

In this full-time role, you will schedule staff, train employees, coordinate with the kitchen, manage reservations and events, and uphold health and safety standards while delivering warm, person-centered hospitality. This role requires evenings, weekends, and holidays.

Qualifications

• Minimum 1 year supervisory experience in food service preferred.
• High school diploma or equivalent; higher education preferred.
• Excellent customer service, communication, and leadership skills.
• Able to work evenings, weekends, and holidays.
• Understanding of alcohol service per state requirements.
• First aid trained preferred.

Responsibilities

• Oversee daily dining operations and supervise staff.
• Maintain cleanliness, food safety, budgets, and resident needs.
• Schedule staff, train employees, and conduct pre-meal meetings.
• Coordinate with kitchen staff and organize special dining events.
• Ensure compliance with health regulations.
• Provide hands-on support to maintain smooth dining operations.
• Organize effective communication between staff and residents.

Skills

Customer service

Leadership

Communication

Staff scheduling

Problem-solving

Attention to detail

Team motivation

Education

High school diploma

Further education preferred

Job description

Employment Status: Full-Time Pay Rate: 27

Why You Should Work With Us:

As a Sinceri Senior Living company, we are a fun loving, employee-centric community like no other! Maybe that’s why we have been certified by our employees as a Great Place to Work ® for our 7th Year in a row. Create your healthcare career with us and learn about all the career growth opportunities we offer.

Sinceri Senior living is proud to be an Equal Employment Opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. Minors must be at least 16 years of age to be employed by Sinceri Senior Living.

Sunday thru Thursday

Perks and Benefits:

• Employees can earn up to a 2% wage increase twice a year.
• 401K Retirement Plan with Safe Harbor matching contribution
• Length of Service Bonus Program of up to $5,000
• Employee Referral Bonus of up to $1,000
• Access to earned wages prior to payday
• Generous PTO Plan
• An employee engaged scheduling system
• Sinceri Senior Living Discount Marketplace
• WalkingSpree rewards for healthy habits

Oh, and did we mention an amazing Team Environment?

• *Some benefits may vary depending on position and employment status

Purpose:

Responsibilities include supervising dining room staff, ensuring high service standards, managing reservations, residents and guest relations, maintaining the dining area's appearance and cleanliness, and acting as a liaison between front-of-house and kitchen staff. The role also involves training, staff scheduling and assist in evaluating staff, managing the dining room budget, resolving customer complaints, and coordinating with the kitchen to ensure smooth and timely service. This role ensures exceptional hospitality and service standards, creating memorable experiences for residents, families, and guests.

Minimum Eligibility Requirements

• Proven experience in the food service industry, with at least one year in a supervisory role strongly preferred.
• High Scholl graduate or equivalent, further education preferred.
• Excellent customer service, communication, and leadership skills.
• Strong organizational skills and the ability to work effectively in a fast-paced environment, attention to detail.
• Ability to direct and motivate staff.
• Problem-solving abilities and flexibility in handling unexpected situations.
• Patience and the ability to work well with others.
• Ability to work evenings, weekends, and holidays as needed.
• Understanding of payment procedures.Understanding of alcohol service per state requirement, as applicable.
• First Aid trained preferred.

Essential Functions:

• Oversees daily dining operations, supervises staff, ensures excellent service and resident satisfaction.
• Maintains cleanliness and food safety, manages budgets, and addresses resident needs and concerns.
• Key responsibilities include scheduling staff, training employees, conducting pre-meal meetings, coordinating with kitchen staff, and organizing special dining events while ensuring compliance with health regulations.
• Ensure proper use and care of equipment, supplies, and dining/event spaces.
• Provide hands-on support as needed to maintain smooth dining/event operations.
• Organized and high level of communication with staff and public.
• Ability to handle requests and emergencies with the public in a professional manner.