Dining Room Manager

Ativo Yuma; Prescott Valley, Northern (AZ, KY); Hybrid; USD 55,000 - 60,000; Full time

Job summary

Ativo Yuma is seeking a Dining Room Manager to oversee front-of-house operations in Prescott Valley, AZ. You will manage meal service, staff scheduling, and ensure adherence to quality standards while coordinating with culinary leadership.

The role requires supervisory experience, a high school diploma, and 3-5 years in a similar environment, with emphasis on customer service and safety practices.

Qualifications

• Must possess a minimum of a high school diploma or equivalent.
• At least 3-5 years of experience in a similar environment.
• Experience in a supervisory role.

Responsibilities

• Provide overall dining room management, ensuring smooth operation of the dining room, including meal service, staffing, and adherence to quality standards.
• Hire, train, and manage dining room staff to ensure high levels of service.
• Collaborates with and supports the Culinary Services Director.
• Oversee the dining room budget, including labor costs, equipment procurement, and inventory control.
• Interact with residents to gather feedback and implement improvements as needed.
• Ensure dining services comply with health codes, safety regulations, and sanitation practices.
• Coordinate special dining events and holiday meals to create a positive dining experience.
• Act as liaison between dining room, kitchen staff, and Culinary Director for coordination of services.
• Monitor presentation and quality of food to meet standards and resident expectations.
• Create and manage staff schedules to ensure adequate coverage while controlling labor costs.

Skills

Communication skills

Healthcare principles

Safety protocols

Food safety

Leadership

Education

High school diploma

Job description

Job Details

Job Location: Prescott Valley, AZ 86314

Position Type: Full Time

Salary Range: $55,000.00 - $60,000.00 Salary/year

Job Shift: Any

POSITION SUMMARY

The Dining Room Manager supports the Culinary Services Director and oversees the front of house operations.

RESPONSIBILITIES

Include but are not limited to the following:

• Provide overall dining room management, ensuring the smooth operation of the dining room, including meal service, staff scheduling, and adherence to quality standards.
• Hire, train, and manage dining room staff to ensure high levels of service.
• Collaborates with and supports the Culinary Services Director.
• Oversees the dining room budget, including labor costs, equipment procurement, and inventory control.
• Regularly interacts with residents to gather feedback on the dining experience, addressing any concerns or preferences, and implementing improvements as needed.
• Ensure that all dining services comply with health codes, safety regulations, and sanitation practices.
• Coordinate special dining events, theme dinners, and holiday meals, ensuring a positive and festive dining experience.
• Act as a liaison between the dining room, kitchen staff, and the Culinary Director to ensure effective communication and coordination of services.
• Monitor the presentation and quality of food served, ensuring it meets the facility’s standards and residents’ expectations.
• Create and manage staff schedules to ensure adequate coverage for all dining services while managing labor costs.
• Keep abreast of trends in dining service management, food safety, and dietary practices to continuously improve the service provided to residents.
• Supervisory Responsibility: Yes.

QualificationsQUALIFICATIONS

Education & Experience:

• Must possess a minimum of a high school diploma or equivalent.
• At least 3-5 years of experience in a similar environment.
• Experience in a supervisory role.

Knowledge, Skills & Abilities:

• Having positive and effective communication skills with residents and culinary team.
• Understanding of basic healthcare principles or practices.
• Familiarity with safety protocols and infection control measures.
• Understanding of basic food safety and sanitation principles.
• Demonstrated leadership experience, such as supervisory or team lead roles.
• Ability to provide physical assistance and support to residents with mobility challenges.
• Proficiency in maintaining accurate records and documenting observations.
• Capability to remain calm and compassionate in challenging situations.
• Problem-solving abilities to promptly address concerns or complaints, with the ability to quickly pivot from one task to the next.
• Demonstrate excellent customer service skills, with the ability to foster positive relationships.