Dining Room Lead & Guest Experience Manager

The Grove at Canopy; Tallahassee (FL); Presencial; USD 19.000 - 28.000; Jornada completa

Descripción de la vacante

The Grove at Canopy in Tallahassee seeks a Lead Server to motivate staff and ensure smooth restaurant operation while delivering outstanding customer service.

You will act as a liaison between kitchen and front of house, assist with training and development, and help manage dining room opening/closing procedures. Strong communication and leadership are essential in this rewarding role.

Formación

• Minimum 2 years as lead server in high-volume setting.
• Proven customer service training experience.
• Excellent communication and interpersonal skills.

Responsabilidades

• Serve as liaison between kitchen and front of house.
• Assist with recruiting, training and development.
• Open and close dining room and supervise servers.
• Attend management and staff meetings.
• Interact with residents by answering questions and tours.
• Adhere to brand standards and local policies and procedures.

Conocimientos

Lead server experience

Customer service training

Descripción del empleo

The Grove at Canopy in Tallahassee seeks a Lead Server to motivate staff and ensure smooth restaurant operation while delivering outstanding customer service.

You will act as a liaison between kitchen and front of house, assist with training and development, and help manage dining room opening/closing procedures. Strong communication and leadership are essential in this rewarding role.