Dining Room Host: Warm Welcome & Guest Service

Bethyl Laboratories, Inc; Wilmington (DE); On-site; USD 16,531,000 - 20,664,000; Full time

Job summary

The Blackwall Barn & Lodge in Wilmington, DE is seeking a Host/Hostess to supervise the dining room and coordinate guest seating with a focus on superior telephone and guest service etiquette. You will warmly greet guests and seat them in a highly professional manner.

Responsibilities include answering calls, using the POS to ring sales, maintaining cleanliness, and supporting large party arrangements while ensuring a consistently welcoming environment.

Qualifications

• Greet and seat guests, manage phone etiquette, and assist guests smoothly.
• Knowledge of POS system for ringing sales and handling guest transactions.
• Maintain a clean and orderly dining area and front entrance.
• Communicate clearly with guests and team members in a fast-paced environment.

Responsibilities

• Answer incoming telephone calls in a prompt and professional manner.
• Ring sales using the POS system.
• Greet and seat guests warmly and professionally.
• Maintain knowledge of food, beverages, and merchandise served.
• Set tables and arrange seating for large parties.
• Maintain dining room, entrance, and restrooms clean throughout shift.
• Ensure ample menus are available and updated.
• Coordinate with servers and managers for large parties.
• Clean and reset tables as needed.
• Other duties as requested by management.
• Maintain merchandise showcase as needed.

Skills

Customer service

Communication

Stand for long periods

Teamwork

Professional demeanor

Job description

The Blackwall Barn & Lodge in Wilmington, DE is seeking a Host/Hostess to supervise the dining room and coordinate guest seating with a focus on superior telephone and guest service etiquette. You will warmly greet guests and seat them in a highly professional manner.

Responsibilities include answering calls, using the POS to ring sales, maintaining cleanliness, and supporting large party arrangements while ensuring a consistently welcoming environment.