Guest Experience Host & Seating Specialist

Iron Hill Brewery & Restaurant - Rightlane LLC; Wilmington (DE); On-site; USD 25,000 - 35,000; Part time

Job summary

Iron Hill Brewery & Restaurant - Rightlane LLC in Wilmington, Delaware, is seeking a Host to create a welcoming environment for guests. This position involves greeting guests, managing reservations, and coordinating seating to ensure efficient service.

The ideal candidate will possess strong communication and organizational skills, ensuring a positive guest experience. Responsibilities include maintaining waitlists, supporting the front-of-house team, and managing dining room flow effectively.

Qualifications

• Strong customer service and communication skills.
• Ability to remain organized in a fast-paced environment.
• Ability to manage multiple tasks simultaneously.
• Ability to work collaboratively with the front-of-house team.
• Strong attention to detail and guest experience standards.

Responsibilities

• Greet guests promptly and warmly upon arrival.
• Manage reservations and guest seating.
• Monitor dining room flow and update wait times.
• Assist guests waiting for tables and provide updates.
• Maintain an organized host stand and entrance area.

Skills

Customer service

Communication skills

Organization

Attention to detail

Collaboration

Job description

Iron Hill Brewery & Restaurant - Rightlane LLC in Wilmington, Delaware, is seeking a Host to create a welcoming environment for guests. This position involves greeting guests, managing reservations, and coordinating seating to ensure efficient service.

The ideal candidate will possess strong communication and organizational skills, ensuring a positive guest experience. Responsibilities include maintaining waitlists, supporting the front-of-house team, and managing dining room flow effectively.