Dining Performance Manager REMOTE

Aramark; Philadelphia (Philadelphia County); Remote; USD 60,000 - 100,000; Full time

Job summary

An innovative firm is seeking a Dining Performance Manager to elevate dining experiences for correctional services clients. This remote role involves approximately 50% travel, where you'll act as a liaison between marketing and regional teams. You'll develop processes to exceed key metrics, analyze sales data for growth, and train field teams on new initiatives. If you have a passion for food service and marketing, and possess strong communication and analytical skills, this is an exciting opportunity to make a significant impact. Join a company committed to service and community engagement.

Qualifications

• 3-5 years in marketing, food service, or retail marketing preferred.
• Strong verbal and written communication skills required.
• ServSafe certification or willingness to obtain within 90 days.

Responsibilities

• Develop and manage field processes to meet key metrics.
• Analyze sales data to identify growth opportunities.
• Train field teams on new menus and promotions.

Skills

Marketing

Food Service

Advertising

Project Management

Communication Skills

Analytical Skills

Team Collaboration

Creative Thinking

Education

Bachelor’s Degree

Tools

Microsoft Office

Job description

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Title: Dining Performance Manager REMOTE

Requisition #: 574808

Location:

Philadelphia, PA, US, 19103

Description:

Job Description

This is a REMOTE role with approximately 50% travel within the region.

The Dining Performance Manager supports Aramark’s Correctional Services clients with innovation, retail merchandising, promotions, and an elevated dining experience. This role acts as a liaison between Aramark’s marketing, regional teams, and client locations across a geographical region, ensuring client and consumer needs are met while maintaining Aramark standards.

The position reports to the Director of Food and Retail Innovation and interacts with management, clients, vendors, and stakeholders.

Travel:

Approximately 50% within the designated region.

Job Responsibilities

• Develop and manage repeatable field processes to meet or exceed key metrics such as operating profit, product rotation, waste management, menu presentation, and merchandising standards.
• Analyze sales data and metrics to identify gaps and growth opportunities.
• Partner with Regional Leadership to implement processes and programs that drive results in staff amenities and retail dining environments.
• Monitor industry trends and gather insights on local pricing, products, and vendors. Conduct surveys and feedback loops to improve service.
• Train and inspire field teams on new planograms, menus, promotions, and signage to ensure proper setup and communication.
• Support operations with client reviews, events, sales presentations, insights, new products, training, and audits.
• Collaborate with regional growth teams on retail proposals, including content, costs, and revenue targets during bid processes.
• Assist with large account openings, ensuring all components (signage, merchandising, on-site installs) are ready for implementation.
• Become the expert on staff dining technology, including reporting, promotions, loyalty, and maintenance.

Qualifications

• 3-5 years of professional experience in marketing, food service, advertising, CPG, DSD, or retail marketing preferred.
• ServSafe certification or willingness to obtain within 90 days of hire.
• Strong verbal, presentation, written, and interpersonal communication skills, with proficiency in Microsoft Office (PowerPoint, Excel).
• Ability to synthesize multiple inputs into clear, concise recommendations.
• Experience activating brand standards and executing consistently across service points.
• Significant organizational and project management experience.
• Ability to work effectively in a team within a matrixed organization.
• Proven ability to increase sales and measure ROI of programs.
• Proactive, assertive, creative, and strategic thinking skills.
• Solid strategic, analytical, and decision-making skills.
• Valid driver’s license.

Education: Bachelor’s Degree required.

About Aramark

Our Mission: Rooted in service and united by purpose, we strive to do great things for each other, our partners, communities, and the planet.

We promote equal employment opportunity and prohibit discrimination based on race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status, or other legally protected characteristics.

About Aramark: Aramark serves millions daily through food and facilities services across 15 countries. We aim to develop talents, fuel passions, and empower growth. Join us to pursue new challenges, find belonging, or work in a great environment. Learn more at our careers site or connect on Facebook, Instagram, and Twitter.