Dining Performance Manager REMOTE

Aramark; Philadelphia (Philadelphia County); Remote; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Dining Performance Manager to enhance the dining experience for clients in correctional services. This remote role requires 50% travel and involves collaborating with marketing and regional teams to innovate and implement effective dining solutions. The ideal candidate will have a strong background in marketing, project management, and communication, ensuring that client needs are met while adhering to company standards. With a focus on operational excellence and customer satisfaction, this position offers a unique opportunity to make a significant impact in a dynamic environment. If you are passionate about driving results and fostering relationships, this role is perfect for you.

Qualifications

• 3-5 years of marketing experience, preferably in food service or retail.
• Excellent verbal and written communication skills required.

Responsibilities

• Develop and manage field processes to meet key performance metrics.
• Analyze sales data to identify growth opportunities.

Skills

Marketing Experience

Communication Skills

Project Management

Analytical Skills

Sales Growth

Education

Bachelor's Degree

Tools

Microsoft PowerPoint

Microsoft Excel

Job description

Title: Dining Performance Manager REMOTE

Requisition #: 574808

Location: Philadelphia, PA, US, 19103

Description:

REMOTE role with 50% travel within region. The Dining Performance Manager is responsible for supporting Aramark’s Correctional Services new and base business clients with innovation, retail merchandising, promotions and elevated dining experience. This role serves as a liaison between Aramark’s marketing team, regional team and client’s account locations spanning an entire geographical region. This position will ensure client and consumers’ needs are met, while adhering to Aramark standards.

The position reports to the Director of Food and Retail Innovation and interacts with all levels of management, clients, vendors, and multiple consumer stakeholders.

Travel: Approximately 50% within designated region

Job Responsibilities

• Develop and project manage repeatable field processes to meet or exceed key metrics measuring operating profit, product rotation, waste management, menu, presentation, and merchandising standards.
• Analyze sales data and key metrics to identify gaps and opportunities for growth.
• Partner with Regional Leadership to implement processes and programs that will drive measurable results across the full staff amenity and retail dining environments.
• Actively monitor the industry and seek insights for local pricing, products, and vendors with tactical outcomes and timelines for implementation. Conduct surveys and monitor feedback loops with our customers to regularly improve service.
• Train and inspire the field operations teams on new planograms/menus/promotions/signage to ensure proper setup (communication, product, merchandising).
• Support operations team with client business reviews, events, sales presentations, providing insights as well as new products, services, training, and audits.
• Partner with regional growth team to provide retail proposal content, cost, and revenue targets during bid proposals.
• Support large account openings by ensuring all components are ready for implementation (signage, merchandising, onsite installs).
• Responsible for being the expert on our staff dining technology functionality including but not limited to reporting, promotions, loyalty, implementation, and maintenance.

Qualifications

A minimum of 3 - 5 years of professional experience in marketing. Food service, advertising, CPG, DSD and/or retail marketing experience is preferred. ServSafe certificate holder or will need to become certified within 90 days of hire. Excellent verbal, presentation, written and interpersonal communication skills with strong Microsoft Office skills (PowerPoint, Excel). Ability to synthesize multiple inputs into clear, concise, and useful recommendations. Activate brand standards and fully execute at all identified points of service, resulting in consistency throughout the region. This position must have significant organizational and project management experience. Must have experience or a demonstrated ability to work effectively in a team-based environment within a heavily matrixed organization. A proven ability to increase sales and measure the impact/return on investment on implementation of programs. A demonstrated ability to be proactive and assertive in identifying and capturing growth opportunities, as well as thinking creatively and strategically. This position requires solid strategic, analytical, and decision-making experience. Valid driver’s license.

Education: Bachelors Degree

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.