Dining Operations Manager – Catering & Service Excellence

University of California, Berkeley; Berkeley (CA); On-site; USD 77,000 - 97,000; Full time

Job summary

The University of California, Berkeley is hiring a Assistant General Manager for Berkeley Dining to lead food service operations, including dining, catering, and concessions. You will coordinate staffing, training, inventory, and budget adherence while ensuring exceptional service and compliance with safety standards.

This exempt, full-time role offers the chance to impact campus dining across multiple locations and events, with a focus on operational efficiency and guest experience.

Qualifications

• Strong knowledge of food service and sanitation regulations.
• Excellent English communication and multitasking abilities.
• Proven supervisory experience and leadership skills.
• Ability to work evenings, weekends, and holidays.
• Experience with cash handling in a retail or restaurant environment.
• Experience in a university or large-scale dining operation is a plus.

Responsibilities

• Develop staffing schedules and manage labor costs.
• Oversee daily operations of food production, service areas, and driving fleet as needed.
• Train staff on food safety, quality control, and service standards.
• Ensure compliance with budgets, policies, and collective bargaining agreements.
• Maintain high standards of customer service for on-site and catered events.

Skills

Food service knowledge

English communication

Time management

Supervisory experience

Cash handling

Customer service

Computer literacy

Education

High school diploma or equivalent certification/experience

Job description

The University of California, Berkeley is hiring a Assistant General Manager for Berkeley Dining to lead food service operations, including dining, catering, and concessions. You will coordinate staffing, training, inventory, and budget adherence while ensuring exceptional service and compliance with safety standards.

This exempt, full-time role offers the chance to impact campus dining across multiple locations and events, with a focus on operational efficiency and guest experience.