Dining Operations Director (Healthcare & Education)

Pappas Restaurants, Inc.; Houston (TX); On-site; USD 120,000 - 180,000; Full time

Job summary

Pappas Restaurants, Inc. is seeking a Director for Amegy On Main as part of Luby’s Culinary Services.

This role oversees day-to-day operations, driving revenue, managing expenses, and ensuring compliance with standards while leading a team and maintaining client relationships. The Director will develop staff, coach teams, and uphold our mission to deliver high-quality, nutritious dining solutions for healthcare, senior living, corporate, and education accounts.

Qualifications

• Associates Degree
• Minimum 5 years of successful contract food service management experience with knowledge of Hospital Food Service and Nutrition Operations
• Excellent financial, budgetary and accounting skills
• Experience in client relationship management
• Ability to communicate effectively at all levels
• Good analytical and planning skills
• Must meet U.S. work eligibility and be at least 21 years of age

Responsibilities

• Ensures operational excellence by resolving daily issues promptly without needing direct supervision
• Acts as a role model for core values and challenges others to uphold them
• Takes personal responsibility for correcting customer or client service problems and achieve 100% satisfaction
• Exemplifies the mission to increase our culinary expertise to earn the trust & exceed the expectations of our stakeholders
• Ensure quality and quantity meet established standards and specifications
• Creates a positive work environment using servant leadership principles
• Ensures clients are consistently kept apprised of changes, issues, and challenges of the account
• Development, Coaching and Guidance: Aims to develop staff and provides basic, constructive feedback

Job description

Pappas Restaurants, Inc. is seeking a Director for Amegy On Main as part of Luby’s Culinary Services.

This role oversees day-to-day operations, driving revenue, managing expenses, and ensuring compliance with standards while leading a team and maintaining client relationships. The Director will develop staff, coach teams, and uphold our mission to deliver high-quality, nutritious dining solutions for healthcare, senior living, corporate, and education accounts.