Healthcare Retail Operations Director

Pappas Restaurants, Inc.; Edinburg (TX); On-site; USD 90,000 - 125,000; Full time

Job summary

Pappas Restaurants, Inc. is seeking a Retail Director for the DHR Health Edinburg account to oversee daily operations across retail, production, and patient services.

This role emphasizes safety, quality, and client satisfaction within healthcare dining environments. The position requires strong leadership, culinary operations expertise, and the ability to manage budgets, schedules, and a team to deliver nutritious meals in a hospital setting.

Qualifications

• Minimum of Associate Degree or 3 years experience in Food Service Management in a Hospital or Hotel Setting
• Able to function well in a fast paced environment, good multitasking abilities with attention to detail
• Proficient with computer operations, excellent financial, budgetary and accounting skills
• Experienced in client relationship management, able to communicate effectively at all levels
• Capable of prolonged standing and walking continuously, frequent stooping and bending and lifting up to 50 lbs.
• Sufficient manual dexterity to operate equipment necessary to perform essential functions of the job

Responsibilities

• Oversees and is responsible for daily purchasing, maintenance of the food preparation system, order books, recipe books, inventory and storerooms.
• Plans and prepares menus for special events and directs preparation of all catered food by the kitchen staff.
• Follows food safety procedures and ensures staff adhere to hygiene standards.
• Manages display and merchandising of food and teaches merchandising techniques.
• Ensures compliance with health and sanitation regulations and agencies; participates in audits.

Skills

Food Skills

Management

Safety and Quality

Operations Management

People Leadership

Guest Service

Leadership

Sales

Education

Associate Degree

Job description

Pappas Restaurants, Inc. is seeking a Retail Director for the DHR Health Edinburg account to oversee daily operations across retail, production, and patient services.

This role emphasizes safety, quality, and client satisfaction within healthcare dining environments. The position requires strong leadership, culinary operations expertise, and the ability to manage budgets, schedules, and a team to deliver nutritious meals in a hospital setting.