Dining Mystery Shopper — Insightful Reports

University of Georgia; Kentucky; On-site; USD 19,000 - 28,000; Full time

Job summary

University of Georgia in Athens, GA invites applications for a Mystery Shopper to assess Dining Services offerings and customer service. This student-support role involves visiting assigned locations in a customer role and reporting observations.

You will ask questions about products, take detailed notes, and submit professional online reports following program guidelines. The position requires high school diploma, strong observation and communication skills, and reliable reporting.

Qualifications

• Observation and reporting skills are required.
• Strong communication and note-taking abilities are essential.
• Ability to access and submit reports via online reporting system.

Responsibilities

• Goes to assigned locations in a customer role while interacting with staff; Observes products or services.
• Asks questions about a specific product(s); Takes detailed notes about the shop to ensure accurate reporting.
• Creates and submits professional reports in a timely manner; Follows instructions and guidelines given by the program.
• Performs additional shops as assigned by the program manager; Communicates with the program manager if shopping assignments cannot be completed so that the shops can be re-scheduled or re-assigned.

Skills

Observation skills

Communication skills

Education

High School / GED

Job description

University of Georgia in Athens, GA invites applications for a Mystery Shopper to assess Dining Services offerings and customer service. This student-support role involves visiting assigned locations in a customer role and reporting observations.

You will ask questions about products, take detailed notes, and submit professional online reports following program guidelines. The position requires high school diploma, strong observation and communication skills, and reliable reporting.