Dining & Catering Lead — Guest Experience Champion

Mount Hermon Associationorporated; Mount Hermon (CA); On-site; USD 28,000 - 42,000; Full time

Job summary

Mount Hermon Association, Inc. is seeking a Dining & Catering Assistant Manager in Mount Hermon, CA to organize and oversee dining services, daily operations, and catering.

You will work with the Dining Manager to deliver welcoming, professional service that upholds MHA’s standards of excellence and mission. The role requires managing 70+ staff, ensuring policy compliance, coordinating scheduling and budgeting, and collaborating across departments to meet guest needs while fostering a

Qualifications

• Ministerial position aligned with Christian mission and values.
• 2+ years of supervisory experience.
• 4+ years of customer service experience in hospitality/food service.

Responsibilities

• Lead 70+ dining & catering staff with training and coaching.
• Enforce policies and service standards per regulations and MHA policies.
• Assist with scheduling and budgeting while managing resources.
• Coordinate with food service leadership to relay details across departments.
• Oversee dining operations during service and ensure high standards.
• Plan for unusual group details and troubleshoot as needed.
• Attend leadership meetings and contribute to program development.

Skills

Communication

Problem solving

Organizational skills

Staff development

Time management

Attention to detail

Scheduling software

Paycom

Excel

Google Workspace

Education

ServSafe Manager Certification

Tools

Paycom

Excel

Google Workspace

Job description

Mount Hermon Association, Inc. is seeking a Dining & Catering Assistant Manager in Mount Hermon, CA to organize and oversee dining services, daily operations, and catering.

You will work with the Dining Manager to deliver welcoming, professional service that upholds MHA’s standards of excellence and mission. The role requires managing 70+ staff, ensuring policy compliance, coordinating scheduling and budgeting, and collaborating across departments to meet guest needs while fostering a