Food Retail Associate

Mount Hermon Associationorporated; Mount Hermon (CA); On-site; USD 23,281 - 25,485; Part time

Job summary

Mount Hermon Associationorporated is seeking a Food Retail Associate in Mount Hermon, CA. The role requires delivering quality food and beverages while following safety and health guidelines.

Candidates should have strong communication skills and a commitment to guest satisfaction. Previous experience in food service or retail is preferred. You must obtain a California Food Handler's Card before employment.

Qualifications

• At least two years of High School.
• Must obtain California Food Handler’s Card before starting work.
• Previous food, retail, or sales experience preferred.

Responsibilities

• Provide prompt and courteous service to guests.
• Prepare foods and beverages using proper procedures.
• Maintain a clean and sanitary work environment.
• Organize and stock supplies and displays.

Skills

Verbal communication skills

Customer service orientation

Ability to work independently

Learning food preparation skills

Education

High School Diploma

California Food Handler’s Card

Job description

Job Details

Job Location: Mount Hermon, CA 95041 Salary Range: $16.90 - $18.50 Hourly Travel Percentage: Santa Cruz Mountains Job Shift: Conference Center

Position Objective

The Food Retail Associate is responsible for consistently delivering quality food and beverages for all customers while adhering to health, safety, and sanitation guidelines, with the goal of providing outstanding guest service, in a manner consistent with MHA’s mission, vision, culture code and standards of conduct.

General Qualifications

The Food Retail Associate is a Ministerial Support position. Ministerial Support staff serve in operational and service support roles and are not required to personally affirm Mount Hermon Association, Inc.’s ("MHA") Christian mission, vision and beliefs. However, it is expected that staff who fill these roles – no matter their personal beliefs – respect, work in harmony with, and not undermine MHA’s Christian mission, vision and beliefs. Additionally, they are required to abide by MHA’s culture code and standards of conduct. All staff are expected to join gatherings, which includes prayer, worship, and Bible-centered teaching.

Key Job Accountabilities

• Provide prompt and courteous service to guests, communicating with all customers respectfully and cheerfully.
• Demonstrate professional and clear communication with customers and team members to achieve accurate transactions.
• Prepare foods and beverages as needed using the proper controls and food safety procedures.
• Follow cash register policies, inventory stocking, and recording guidelines to maintain accurate records and ensure inventory is on hand as needed.
• Maintain a clean and sanitary work environment.
• Organize and stock supplies and displays.
• Present products and promotions in the most appealing manner by following standards for merchandising, stocking, rotating, and storing products to ensure timely use.
• Perform cleaning tasks in accordance with the duty rosters and cleaning standards to maintain a high level of facility cleanliness, including emptying trash cans and sanitizing work and guest areas.
• Follow stated open and closing procedures.
• Perform any other duties as assigned by Supervisor.

Supervisory Responsibilities

None

Education / Certifications / Licenses

• At least two years of High School
• California Food Handler’s Card (must obtain before starting work)

Work Experience

• Previous food, retail, or sales experience is preferred

Knowledge, Skills and Abilities

• Must have excellent verbal communication skills.
• Ability to serve all customers and work alongside team members with a respectful, pleasant and courteous manner.
• Ability to serve all customers with a commitment to overall guest satisfaction.
• Ability to learn how to prepare ice cream specialties, hot snacks, and assemble prepared food items in a clean and sanitary manner.
• Ability to learn how to prepare coffee and espresso beverages in a clean, sanitary, orderly manner.
• Ability to learn how to use a cash register and make accurate cash and credit transactions.
• Ability to take directions and complete tasks as assigned.
• Ability to work independently and be self-directed in a fast-paced environment.
• Willingness to continue learning about the food and beverage operations.

Physical Demands

• The physical environment requires the employee to work in slightly congested conditions around hot machinery.
• Requires sitting and standing for extended periods of time, squatting, twisting, and the ability to lift/carry 30 lbs.

Additional Requirements

• May be requested to work for special program events.
• Ability to work evenings, weekends, and holidays along with a flexible schedule.
• Adherence to the basic principles as expressed in MHA’s Mission, Vision, Values and Commitment statements.
• Adherence to company dress code and professional standards for personal grooming and appearance.
• Satisfactory completion of background investigation, or valid work permit, as well as ability to provide proof of eligibility to work in the United States.

*This job description reflects essential functions of this position. It does not restrict management’s right to reassign duties and responsibilities to this job at any time.