Dining Associate I

Novant Health; Midway (NC); On-site; USD 24,000 - 30,000; Full time

Job summary

Novant Health in North Carolina seeks a patient-focused food service aide to support meal service for patients, staff and visitors under supervision by the Food Service Coordinators, Chef and Food & Nutrition Management. You will load and deliver trays, clean dishes, and maintain department sanitation to ensure smooth operations.

Required is a high school diploma or GED and about six months of restaurant or customer service experience; teamwork and dependable attendance are highly valued in our

Qualifications

• High School Diploma or GED required.
• Six months of experience in a restaurant or customer service setting preferred.
• Ability to work with patients, staff and visitors in a healthcare environment.

Responsibilities

• Covers patient trays, loads trays in carts and delivers carts to assigned locations.
• Retrieves patient tray carts after meal service.
• Cleans equipment and workspaces according to sanitation guidelines.
• Washes dishes, china, silverware, pots and pans according to department procedures.
• Empties and removes department trash according to department procedures.
• Follows department sanitation guidelines.
• Maintains exemplary customer service in department and initiates efforts to resolve concerns.
• Applies sound judgment in problem solving and prioritizing of duties.
• Manages job duties effectively with minimal oversight.
• Maintains good attendance per Novant’s Attendance Policy.
• Demonstrates a daily commitment to meeting or exceeding the established Standards of Performance.
• Supports program operations by demonstrating flexibility and adaptability with work assignments.

Skills

Customer service

Sanitation

Communication

Education

High School Diploma or GED

Job description

What We Offer

Works under the supervision of the Food Service Coordinators, Chef and Food and Nutrition Management. Responsible for providing exemplary meal services to patients, employees and visitors. Covers patient trays, loads trays in carts and delivers carts to assigned locations. Actively cleans patient trays, cafeteria trays, china, pots and pans, and department spaces. Maintains department sanitation standards. Participates in department performance improvement activities.

What You’ll Do

• Demonstrates a daily commitment to meeting or exceeding the established Standards of Performance.
• Caps patient meal trays and loads trays in carts. Delivers carts to assigned locations, meeting department time parameters.
• Retrieves patient tray carts after meal service.
• Cleans equipment and workspaces according to sanitation guidelines.
• Washes dishes, china, silverware, pots and pans according to department procedures.
• Empties and removes department trash according to department procedures.
• Follows department sanitation guidelines.
• Maintains exemplary customer service in department and initiates efforts to resolve concerns.
• Practices appropriate written and verbal communication as necessary to support patient care duties and general operations.
• Supports program operations by demonstrating flexibility and adaptability with work assignments. Follows assigned work schedule and job outlines.
• Applies sound judgment in problem solving and prioritizing of duties.
• Manages job duties effectively and efficiently. Performs all required activities with minimal oversight needed.
• Maintains good attendance per Novant’s Attendance Policy

What We're Looking For

• Education: High School Diploma or GED, required. High school diploma or equivalent preferred.
• Experience: Six months experience in restaurant or customer service setting, preferred.

Why Choose Novant Health?

At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.