Dining Associate I

Novant Health; Bolivia (NC); On-site; USD 17,000 - 21,000; Full time

Job summary

Novant Health is seeking a Food Service position to support patient meals, employees, and visitors with efficient tray handling and cart delivery. The role emphasizes cleanliness, sanitation, and teamwork in a hospital setting.

The ideal candidate will have a HS diploma or GED and up to six months in a restaurant or customer service environment, with a strong focus on reliability and customer care. This on-site role prioritizes punctuality and compassionate service.

Qualifications

• High School Diploma or GED required; diploma preferred.
• Six months experience in restaurant or customer service setting preferred.

Responsibilities

• Caps patient meal trays and loads trays in carts, delivering to assigned locations within time parameters.
• Cleans patient trays, cafeteria trays, china, pots and pans, and department spaces.
• Maintains department sanitation standards and supports sanitation guidelines.
• Provides exemplary customer service and communicates effectively to support patient care.
• Demonstrates flexibility and prioritizes duties to support daily program operations.

Skills

Customer service

Sanitation standards

Team collaboration

Attention to detail

Education

High School Diploma or GED

Job description

What We Offer

Works under the supervision of the Food Service Coordinators, Chef and Food and Nutrition Management. Responsible for providing exemplary meal services to patients, employees and visitors. Covers patient trays, loads trays in carts and delivers carts to assigned locations. Actively cleans patient trays, cafeteria trays, china, pots and pans, and department spaces. Maintains department sanitation standards. Participates in department performance improvement activities.

What You’ll Do

• Demonstrates a daily commitment to meeting or exceeding the established Standards of Performance.
• Caps patient meal trays and loads trays in carts. Delivers carts to assigned locations, meeting department time parameters.
• Retrieves patient tray carts after meal service.
• Cleans equipment and workspaces according to sanitation guidelines.
• Washes dishes, china, silverware, pots and pans according to department procedures.
• Empties and removes department trash according to department procedures.
• Follows department sanitation guidelines.
• Maintains exemplary customer service in department and initiates efforts to resolve concerns.
• Practices appropriate written and verbal communication as necessary to support patient care duties and general operations.
• Supports program operations by demonstrating flexibility and adaptability with work assignments. Follows assigned work schedule and job outlines.
• Applies sound judgment in problem solving and prioritizing of duties.
• Manages job duties effectively and efficiently. Performs all required activities with minimal oversight needed.
• Maintains good attendance per Novant’s Attendance Policy

What We're Looking For

• Education: High School Diploma or GED, required. High school diploma or equivalent preferred.
• Experience: Six months experience in restaurant or customer service setting, preferred.

Why Choose Novant Health?

At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.