Dining and Hospitality Attendant

Oliver Hotels & Resorts; Fargo (ND); On-site; USD 17,000 - 22,000; Full time

Job summary

Oliver Hotels & Resorts in Fargo, ND is seeking a Guest Service Associate to deliver exceptional guest experiences across front-of-house operations. You will assist in serving food and beverages, ensure cleanliness, and support safety and policy adherence in a fast-paced hotel environment.

The role emphasizes strong interpersonal communication, organization, and the ability to handle pressure with professionalism while collaborating with team members and other departments to ensure smooth daily

Qualifications

• Strong interpersonal and communication skills.
• Strong organizational skills and attention to detail.
• Ability to handle stressful situations with poise and professionalism.
• Conduct work-related functions in a professional manner.

Responsibilities

• Provides exceptional guest service and ensures all guest inquiries and concerns are addressed promptly.
• Prepares and serves food and beverages according to company policies, procedures and brand standards
• Assists in monitoring and upholding policies and procedures for safety of guests and team members
• Ensure food and beverages are continually replenished and appropriately presented
• Assists in maintaining cleanliness throughout the department
• Assists team members and other departments as needed to contribute to operational efficiency
• Performs additional responsibilities as assigned by leadership

Skills

Interpersonal skills

Communication skills

Organizational skills

Poise under pressure

Job description

Description

Essential Duties and Responsibilities

• Provides exceptional guest service and ensures all guest inquires and concerns are addressed promptly??
• Prepares and serves food and beverages according to company policies, procedures and brand standards
• Assists in monitoring and?upholding policies and procedures for safety of guests and team members??
• Ensure food and beverages are continually replenished and appropriately presented
• Assists in maintaining cleanliness throughout the department
• Assists team members and other departments as needed to contribute to operational efficiency
• Performs additional responsibilities as assigned by leadership

Requirements

Qualifications

• Strong interpersonal and communication skills
• Strong organizational skills and attention to detail
• Ability to handle stressful situations with poise and professionalism
• Conduct work-related functions in a professional manner