Digital Website Merchandiser

Williams-Sonoma, Inc.; San Francisco, Northern (CA, KY); Hybrid; USD 71,000 - 85,000; Full time

Benefits offered by this job

Discount on Williams-Sonoma brands

401(k) plan

Paid time off

Health benefits

Wellness program

Learning opportunities

Job summary

Williams-Sonoma, Inc. is seeking an Associate Website Merchandiser in San Francisco to execute ecommerce merchandising strategies that enhance revenue, conversion and product discovery.

You will optimize product detail and category pages, manage homepage and navigation experiences, and partner with Merchandising, Creative, Marketing, Analytics, Product, Technology and Operations to drive performance. The role requires 2–3 years in ecommerce/digital merchandising, advanced Excel and strong

Qualifications

• 2–3 years of experience in ecommerce, digital merchandising, digital marketing, retail, or related function.
• Advanced Excel skills with ability to analyze data, identify trends, opportunities and insights.
• Experience using web analytics and reporting tools to evaluate business performance and customer behavior.
• Understanding of digital commerce ecosystems, product data, and backend relationships; database experience a plus.
• Strong verbal and written communication with cross-functional collaboration.
• Ability to work in a fast-paced environment, anticipate challenges and contribute to solutions.
• Highly organized and detail-oriented with ability to manage multiple priorities.
• Onsite in SF office Monday–Thursday; Friday optional.

Responsibilities

• Support digital business performance for assigned product divisions to drive revenue, conversion and engagement.
• Build and optimize product detail pages, category pages, and site experiences for discoverability and conversion.
• Execute merchandising strategies across homepage, category, search, navigation and promotions.
• Ensure campaigns and product launches are accurately represented across experiences and channels.
• Monitor product presentation, ranking, navigation and search to ensure high-quality customer experience.
• Analyze business performance and customer behavior to identify opportunities and communicate insights to leaders.
• Create reporting and BI insights to improve visibility into trends and performance.
• Conduct competitive analysis and monitor market and digital commerce trends.
• Collaborate cross-functionally to align on initiatives and drive execution.
• Identify opportunities to reduce customer friction and improve the shopping journey.
• Support personalization initiatives and AI-enabled experiences to boost engagement and efficiency.
• Monitor site performance across desktop, mobile and app; coordinate fixes with stakeholders.
• Contribute to a collaborative team culture through proactive communication and knowledge sharing.

Skills

Ecommerce experience

Advanced Excel

Web analytics

Digital commerce knowledge

Cross-functional collaboration

Strong communication

Fast-paced work

Tools

Google Analytics

Adobe Analytics

Job description

Williams-Sonoma, Inc. is seeking an Associate Website Merchandiser in San Francisco to execute ecommerce merchandising strategies that enhance revenue, conversion and product discovery.

You will optimize product detail and category pages, manage homepage and navigation experiences, and partner with Merchandising, Creative, Marketing, Analytics, Product, Technology and Operations to drive performance. The role requires 2–3 years in ecommerce/digital merchandising, advanced Excel and strong