Digital Transformation Business Analyst

Paoli Group; San Juan (PR); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off (PTO)

Sick Leave

Christmas Bonus, as applicable

Performance-Based Bonus Opportunities

Professional Development Support

Flexible Hybrid Work Arrangement

Job summary

Paoli Group is seeking a Business Analyst to translate complex business needs into clear, actionable requirements for software and digital transformation initiatives.

You will work with clients, product owners, project managers, designers, engineers, and QA to lead discovery, analyze processes, define functional requirements, and create stakeholder-ready documentation guiding design, development, testing, and implementation.

Qualifications

• Experience eliciting, analyzing, documenting, and validating requirements.
• Proven ability to create user stories, acceptance criteria, use cases, business rules, process flows, requirements documents, and stakeholder presentations.
• Strong understanding of SDLC and agile delivery practices.
• Experience working directly with clients, subject-matter experts, product owners, developers, QA professionals, and technical teams.
• Knowledge of APIs, system integrations, data flows, user roles, permissions, and software functionality.
• Excellent written and oral communication skills in English and Spanish.

Responsibilities

• Lead discovery sessions, stakeholder interviews, workshops, and requirements-gathering activities.
• Analyze business needs, operational processes, policies, regulations, and supporting documentation.
• Document current-state and future-state processes, identifying gaps, risks, dependencies, and improvement opportunities.
• Translate business needs into clear functional and non-functional requirements.
• Create and maintain business requirements documents, product requirements documents, user stories, use cases, acceptance criteria, process flows, business rules, and related artifacts.
• Organize and maintain requirements in a structured backlog, ensuring clarity, completeness, prioritization, and traceability.
• Collaborate with product owners and stakeholders to define scope, priorities, expected outcomes, and success criteria.
• Work with designers, engineers, architects, and QA professionals to clarify requirements and support solution design.
• Serve as a liaison between business and technical teams, ensuring a shared understanding of the problem, requirements, and proposed solution.
• Evaluate proposed solutions to confirm alignment with business needs, operational realities, and project objectives.
• Support QA by reviewing test plans, validating acceptance-criteria coverage, and clarifying expected system behavior.
• Coordinate and support user acceptance testing, including scenario preparation, stakeholder participation, issue tracking, and results documentation.
• Identify and document scope changes, assumptions, decisions, dependencies, risks, and unresolved questions.
• Produce stakeholder-ready materials, including requirements packages, process documentation, executive summaries, presentations, meeting notes, decision logs, and status updates.
• Participate in agile ceremonies, including backlog refinement, sprint planning, reviews, and retrospectives.
• Support release readiness, implementation planning, training, and operational transition activities.
• Identify opportunities to use AI technologies and tools to improve discovery, analysis, documentation, requirements quality, and workflow efficiency.
• Establish and promote business analysis standards, templates, naming conventions, and repeatable working practices.
• Share knowledge and best practices with other analysts and project team members.

Skills

Analytical thinking

Communication skills

Requirements elicitation

Stakeholder collaboration

Software delivery understanding

Agile practices

Documentation

Education

Bachelor's degree in Business Administration, Information Systems, Computer Science, Engineering, or related field

Tools

Jira

Confluence

Azure DevOps

ASANA

Monday.com

Lucidchart

Visio

Miro

Job description

Paoli Group is seeking a Business Analyst to translate complex business needs into clear, actionable requirements for software and digital transformation initiatives.

You will work with clients, product owners, project managers, designers, engineers, and QA to lead discovery, analyze processes, define functional requirements, and create stakeholder-ready documentation guiding design, development, testing, and implementation.