Digital Transformation Agent - Divisional Process Expert (US)

ZF; South Carolina; On-site; USD 90,000 - 120,000; Full time

Job summary

ZF is seeking a Digital Transformation Agent - Divisional Process Expert to drive ERP-driven process optimization across plants and regions. You will design and implement IT solutions, translate business needs into SAP/ERP specifications, and lead cross-functional initiatives, including SAP MM/PP/SD/WM interdependencies, UAT, and go-live support.

The role emphasizes global template alignment, S&OP/IBP rollout, training, and continuous improvement for regional SCM operations, in a highly

Job description

Digital Transformation Agent - Divisional Process Expert (US)

Country/Region: US

Location:

Gray Court, SC, US, 29645

Req ID 89351 | Gray Court, United States ZF Transmissions Gray Court, LLC

Job Description

About the Team

You will join a globally connected Digital Transformation and Supply Chain Management (SCM) team focused on optimizing business processes and IT solutions across plants and regions. The team collaborates closely with IT, operations, and key business stakeholders to design, standardize, and continuously improve ERP-driven processes. With strong cross-functional and cross-regional interaction, the team drives innovation, efficiency, and successful system rollouts. You will be part of an environment that values analytical thinking, collaboration, and continuous improvement.

What you can look forward to as Digital Transformation Agent - Divisional Process Expert:

• Design and develop complex business process and IT solutions in collaboration with cross-functional and global teams.
• Create technical concepts and evaluate implementation strategies for process optimization and redesign. Model and standardize processes, including responsibilities, interfaces, and resource requirements.
• Translate business requirements into IT specifications and support system implementation (SAP and ERP-related).
• Execute system testing (including UAT), define roles/authorizations, and support go-live activities.
• Lead or contribute to projects, including planning, resource management, tracking, and stakeholder communication.
• Drive SCM ERP process improvements, global template alignment, and S&OP / IBP rollout initiatives.
• Provide training, second-level support, and continuous improvement for plants and regional SCM operations.
• Support regional SCM tasks related to suppliers' escalations and bottlenecks, inventory management, crisis management and performance controlling.

Your Profile as Digital Transformation Agent - Divisional Process Expert:

• Bachelor's degree in Engineering, Business Administration, Supply Chain, or related field.
• 3+ years of experience analyzing and improving business or supply chain processes.
• Strong knowledge of ERP systems, ideally SAP (MM, PP, SD, WM) and their process interdependencies.
• Experience in process mapping tools (e.g., Visio, ARIS, Symbio) and value stream analysis.
• Proven analytical thinking with attention to detail and a solution-oriented mindset.
• Strong communication and collaboration skills in an international and cross-cultural environment.
• Fluent in English; German is a plus.
• Ability to work under pressure to meet project goals.

Why you should choose ZF in Northville?

• Benefits over legal minimums.
• A supportive collaborative team environment.
• Supportive Employee Groups and community outreach activities.
• Innovative products and technologies.

DIVERSITY COMMITMENT:

Diversity, Equity and Inclusion are more than just words for us. They are at the core of the ZF Way that propels our team members towards their utmost success. We strive to build and nurture a culture where inclusiveness is a natural reflex. We actively seek ways to remove barriers so that every member of ZF can rise to their full potential. We aim to embed this in our legacy through how we operate and build our products as we shape next generation mobility, safety, sustainability and social justice.

With four generations across 118 nationalities in 41 countries, ZF combines a unique variety of backgrounds, perspectives, and ideas. Together, we solve problems, drive innovation and shape next generation mobility.

Our company is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with us and are in need of accommodation or special assistance to navigate our website or to complete your application, please contact us. Requests for reasonable accommodation will be considered on a case-by-case basis. ZF is an Equal Opportunity and Affi

Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Equal Employment Opportunity/Affirmative Action Employer M/F/Disability/Veteran

What does DEI (Diversity, Equity, Inclusion) mean for ZF as a company?

At ZF, we continuously strive to build and maintain a culture where inclusiveness is lived and diversity is valued. We actively seek ways to remove barrie