Digital Training Facility Manager [DTFM] - Fort Riley, KS (CONUS) - Digital Training Facility M[...]

ProSidian Consulting, LLC; Fort Riley (KS); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive Compensation

Group Health Insurance

401(k) Retirement Savings Plan

Vacation and Paid Time off (PTO)

Pre-Tax Payment Programs

Purchasing Discounts

Referral Bonus Program

Performance Incentives

Job summary

A consulting firm is seeking a Digital Training Facility Manager in Fort Riley, KS to oversee the use of Digital Training Facilities. Responsibilities include scheduling, management, and providing support for IT operations, while requiring 5 years of management experience and a relevant bachelor's degree. The role offers competitive compensation and benefits, and requires U.S. citizenship.

Qualifications

• 5 years of management experience within IT support and/or management.
• Ability to analyze and evaluate trainees.
• Proficient in communicating to schedule training sessions.

Responsibilities

• Schedule and manage use of Digital Training Facilities.
• Oversee operations of Digital Training Facilities.
• Coordinate training in DTFs.
• Coordinate training in DTFs with Soldiers and the Distributed Learning POC.
• Report DTF operational status to the DL POC and EMS technicians.
• Coordinate facility maintenance and supervise EMS-related tasks.

Skills

Management experience in IT support

Excellent oral and written communication skills

Customer service experience

General knowledge of software applications

Education

Bachelor's degree (preferably computer science, information systems, information technology, computer engineering or related)

Tools

Microsoft Office Products

Microsoft Office

Desktop IT equipment setup

Job description

Digital Training Facility Manager [DTFM] - Fort Riley, KS (CONUS) - Digital Training Facility Manager (PAS014)

ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry leading practices. We help forward thinking clients solve problems and improve operations.

ProSidian Seeks a Digital Training Facility Manager [DTFM] - Fort Riley, KS (CONUS) - Digital Training Facility Manager (PAS014) headquartered near Fort Riley, KS - CONUS to support requirements for DoD/Military Sector Clients.

This position aligns with functional/technical service requirements and client engagements in the DoD/Military Client Industry Sector. The Digital Training Facility Manager [DTFM] will schedule and manage the use of Digital Training Facilities (DTF’s), provide hands on assistance to the Enterprise Management System (EMS) staff, and oversee their assigned DTF.

Responsibilities include the following:

• Scheduling the use of their respective DTFs as well as providing hands on assistance to the PdM ATIS Enterprise Management System (EMS) staff
• Performing with hands on equipment, operation, and on-site operations
• Adherence with EMS direction to replace monitors, desktop computers, and servers as well as verify operation of hardware and software in the DTFs
• Maintenance of facility security, operating equipment, assistance of students in using assets provided in DTFs
• Scheduling training in DTFs in coordination with Soldiers and the Distributed Learning Point of Contact (DL POC)
• Reporting the operational status of the DTF(s) to the DL POC
• Interacting with EMS technicians
• Coordinating facility maintenance
• Monitoring and reporting the condition and inventory of IT hardware, desks, chairs and other furniture at their individual site locations

Experience:

• 5 years of management experience within the realm of IT support and/or management
• The ability to analyze and evaluate trainees in order to summarize, forecast, and identify requirements
• The ability to communicate orally and in writing in order to inquire about, coordinate, and schedule training sessions

Education Requirement:

• Bachelor degree (preferably computer science, information systems, information technology, computer engineering or related)

On-Site DTF Personnel shall have the following competencies:

• General knowledge of software applications, experience with operating IT equipment, workstation set-up, and a familiarity with networked systems
• Customer service experience including resolving issues related to desktop IT resources

Further competencies required:

• U.S. Citizenship Required
• Excellent oral and written communication skills
• Proficient with Microsoft Office Products
• All ProSidian staff must be determined eligible for a “Facility Access Authorization”

BENEFITS AND HIGHLIGHTS

• Competitive Compensation
• Group Health Insurance Health Benefits
• 401(k) Retirement Savings Plan Contributions
• Vacation and Paid Time off (PTO) Benefits
• Pre-Tax Payment Programs
• Purchasing Discounts & Savings Plans
• ProSidian Employee & Contractor Referral Bonus Program
• Performance Incentives

ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor.