Digital Training Facility Manager [DTFM] - Fort Knox, KY (CONUS) - Digital Training Facility Ma[...]

ProSidian Consulting, LLC; Fort Knox (KY); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive Compensation

Group Health Insurance

401(k) Retirement Plan

Vacation and Paid Time Off

Referral Bonus Program

Job summary

A leading consulting firm is seeking a Digital Training Facility Manager in Fort Knox, KY to oversee training and IT operations for DoD clients. The ideal candidate will have over five years of experience in IT management and excellent communication skills. Responsibilities include scheduling training, maintaining facility security, and reporting on operational status. Competitive benefits package included.

Qualifications

• 5 years of management experience within the realm of IT support and/or management.
• Ability to analyze and evaluate trainees.
• Excellent oral and written communication skills.

Responsibilities

• Schedule and oversee training in DTFs.
• Maintain facility security and equipment.
• Report operational status of DTFs.

Skills

Management experience in IT support

Communication skills

Customer service experience

Education

Bachelor degree in computer science or related field

Tools

Microsoft Office Products

IT equipment operations

Job description

Digital Training Facility Manager [DTFM] - Fort Knox, KY (CONUS)

ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry leading practices.

ProSidian Seeks a Digital Training Facility Manager [DTFM] - Fort Knox, KY (CONUS) to support requirements for DoD/Military Sector Clients.

This position aligns with functional/technical service requirements and client engagements in the DoD/Military Client Industry Sector - Defense and Military: Services And Solutions That Enable Defense And Military Agencies To Enhance Capabilities, Drive Transformation, Operate Sustainably, And Maintain Mission-Readiness.

Responsibilities include the following:

• Scheduling the use of their respective DTFs as well as providing hands on assistance to the PdM ATIS Enterprise Management System (EMS) staff
• Performing with hands on equipment, operation, and on-site operations
• Adherence with EMS direction to replace monitors, desktop computers, and servers as well as verify operation of hardware and software in the DTFs
• Maintenance of facility security, operating equipment, asstance of students in using assets provided in DTFs
• Scheduling training in DTFs in coordination with Soldiers and the Distributed Learning Point of Contact (DL POC)
• Reporting the operational status of the DTF(s) to the DL POC
• Interacting with EMS technicians
• Coordinating facility maintenance
• Monitoring and reporting the condition and inventory of IT hardware, desks, chairs and other furniture at their individual site locations

Experience:

• 5 years of management experience within the realm of IT support and/or management (Required)
• The ability to analyze and evaluate trainees in order to summarize, forecast, and identify requirements, screen information, determine eligibility, and perform related tasks and/or provide solutions to potential challenges.
• The ability to communicate orally and in writing in order to inquire about, coordinate, and schedule training sessions and to prepare variety of clear, concise, reports and presentations

Education Requirement:

• Bachelor degree (preferably computer science, information systems, information technology, computer engineering or related)

On-Site DTF Personnel shall have the following competencies:

• General knowledge of software applications, experience with operating IT equipment, workstation set-up, and a familiarity with networked systems
• Customer service experience including resolving issues related to desktop IT resources

Further competencies required:

• U.S. Citizenship Required - You must be a United States Citizen with a valid US Passport for potential travel
• Excellent oral and written communication skills
• Proficient with Microsoft Office Products (Microsoft Word, Excel, PowerPoint, Publisher, & Adobe)
• All ProSidian staff must be determined eligible for a “Facility Access Authorization” (also referred to as an “Employment Authorization”) by the USG’s designated Security Office.

ProSidian offers a comprehensive benefits package that includes Competitive Compensation, Group Health Insurance Health Benefits, 401(k) Retirement Savings Plan Contributions, Vacation and Paid Time off (PTO) Benefits, Pre-Tax Payment Programs, Purchasing Discounts & Savings Plans, a ProSidian Employee & Contractor Referral Bonus Program, Performance Incentives, etc.

ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor.