Digital Tools - Student Assistant

The New School; United States; On-site; USD 23,419 - 24,796; Part time

Job summary

The New School's Parsons School for Design is seeking Student Assistants for the Digital Tools Shops (3D Lab, CNC Shops, Laser Lab, D12 Prototyping Shop) within the Making Center. This on‑campus role supports students and faculty by checking out tools, handling reservations, and assisting with shop operations.

You will assist in the 3D Lab, Laser Lab, D12 Prototyping, and CNC Shops, maintain safety and cleanliness, and participate in staff training.

Qualifications

• Excellent interpersonal, oral, and written communication skills.
• Strong organizational and time‑management abilities.
• Ability to adapt to schedule changes and notify supervisors.
• Ability to work independently or with little supervision.
• Familiarity with Google Suite (Calendar, Gmail, Docs, Sheets, etc.).
• Physical ability to lift up to 25 lbs.
• Flexibility to work non‑traditional hours, evenings, and weekends.

Responsibilities

• Provide a high level of customer service and foster a welcoming, inclusive environment for students, faculty, and staff.
• Assist students and faculty with checkout of tools and equipment, reservations, and equipment requests.
• Monitor shop space, safety, and reception duties including greeting visitors and answering phone calls.
• Assist with daily processes and projects for Managers, Technicians, and Making Center Staff.
• Support the 3D Lab: check‑in, 3D printing consultations, operating printers, and managing the print submission wait‑list.
• Support the Laser Lab: certify students for laser cutting consultations, review cutting files, troubleshoot laser cuts, and ensure proper orientation.
• Support the D12 Prototyping Shop with tasks related to rapid prototyping and device fabrication.
• Support the CNC Shops with CNC consultations, loading/unloading materials, and operating CNC machinery.
• Maintain cleanliness, organization, and upkeep of shops, tools, and equipment.
• Assist in troubleshooting, repair, and maintenance of machinery and shop facilities.
• Complete special projects as assigned and participate in staff meetings and training sessions.

Skills

Customer service

Communication skills

Time management

Teamwork

Google Suite familiarity

Job description

Parsons School for Design, a division of The New School, seeks Student Assistants in the Digital Tools Shops (3D Lab, CNC Shops, Laser Lab, D12 Prototyping Shop) within the Making Center. The Making Center is a collection of more than 70,000 sq. ft. of labs, shops, studios, and open workspaces that provides curricular support for making across a broad range of mediums and disciplines, and supports experimentation and interdisciplinary collaboration.

Responsibilities

• Provide a high level of customer service and culture a welcoming, inclusive environment for students, faculty, and staff.
• Assist students and faculty with checkout of tools and equipment, reservations, and equipment requests.
• Monitor shop space, safety, and reception duties including greeting visitors and answering phone calls.
• Assist with daily processes and projects for Managers, Technicians, and Making Center Staff.
• Support the 3D Lab: check‑in, 3D printing consultations, operating printers, and managing the print submission wait‑list.
• Support the Laser Lab: certify students for laser cutting consultations, review cutting files, troubleshoot laser cuts, and ensure proper orientation.
• Support the D12 Prototyping Shop with tasks related to rapid prototyping and device fabrication.
• Support the CNC Shops with CNC consultations, loading/unloading materials, and operating CNC machinery.
• Maintain cleanliness, organization, and upkeep of shops, tools, and equipment.
• Assist in troubleshooting, repair, and maintenance of machinery and shop facilities.
• Complete special projects as assigned and participate in staff meetings and training sessions.

Qualifications

• Excellent interpersonal, oral, and written communication skills; strong organizational and time‑management abilities.
• Good attention to detail, with the ability to follow verbal and written instructions.
• Ability to adapt to schedule changes and notify supervisors promptly.
• Ability to work independently or with little supervision.
• Familiarity with Google Suite (Calendar, Gmail, Docs, Sheets, etc.).
• Physical ability to lift up to 25 lbs.
• Flexibility to work non‑traditional hours, evenings, and weekends.
• Responsive to diverse backgrounds of students, faculty, and staff.

Compensation and Work Mode

Hourly Rate: $17 per hour. Work Mode: On‑Campus Position – all duties are performed on campus during regularly scheduled work hours.

We are an equal opportunity employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion or belief, national or ethnic origin, citizenship status, marital or domestic partnership status, sexual orientation, sex, gender identity or expression, age, disability, military or veteran status, or any other characteristic protected by federal, state, or local law. The New School recognizes and values the benefits of a diverse workforce.