Digital Tools Manager

Jobtailor

Detroit (MO, MI)

On-site

USD 110,000 - 150,000

Full time

14 days+

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Job summary

Jobtailor is seeking a senior project leader to guide Digital Tools engagements in manufacturing environments. You will drive discovery, design, and adoption of AI-enabled solutions across cross-functional teams, including operations, engineering, and IT/OT. Manage scope, budget, and risk while delivering measurable client value.

You will coach teams, partner with vendors, and ensure solutions align with client workflows and frontline user needs. Travel up to 25% may be required.

Qualifications

5-7 years of experience leading complex projects in manufacturing, operations, industrial tech, or digital transformation.
3-5 years of experience leading cross-functional or matrixed teams, including coaching.
Strong understanding of manufacturing operations (production, quality, maintenance, engineering, supply chain).
Experience delivering software-enabled, AI-enabled, or technology-enabled business solutions.
Experience working with executive, plant, and operational leadership.
Experience leading organizational change and technology adoption initiatives.
Knowledge of Agile project delivery methods.
Experience managing external vendors or distributed teams.
Excellent written, verbal, presentation, and stakeholder management skills.
Bachelor's degree in relevant field; eligible to work in the United States; ability to travel up to 25%.

Responsibilities

Serve as the primary client advisor during Digital Tools engagements.
Lead discovery sessions to identify operational challenges and digital opportunities.
Build trusted relationships with manufacturing leaders, engineering, operations, and IT/OT teams.
Present recommendations and project updates to client stakeholders and executives.
Lead engagements from discovery through implementation, adoption, and sustainment.
Manage project scope, schedules, budgets, risks, deliverables, and communications.
Ensure on-time delivery within scope and aligned with client expectations.
Drive issue resolution and proactively manage project risks.
Coordinate delivery of AI-enabled workforce solutions and related tools.

Skills

Project Management

Digital Transformation

Change Management

Agile Methodologies

Stakeholder Management

Education

Bachelor's degree in Engineering, Manufacturing, Operations, IT, Business

Tools

MicroLearning

Approachable AI

Digital Work Instructions

Knowledge Assistants

Connected Worker Apps

Job description

Serve as the primary client advisor throughout Digital Tools engagements.
Lead discovery sessions to identify operational challenges, workforce capability gaps, and high-impact digital opportunities.
Build trusted relationships with manufacturing leaders, engineering, operations, and IT/OT teams.
Present recommendations, implementation plans, and project updates to client stakeholders and executive leadership.
Lead Digital Tools engagements from discovery through implementation, adoption, and sustainment.
Manage project scope, schedules, budgets, risks, deliverables, and client communications.
Ensure projects are delivered on time, within scope, and aligned with client expectations.
Drive issue resolution and proactively manage project risks.
Coordinate the delivery of AI-enabled workforce solutions, including MicroLearning, Approachable AI, digital work instructions, knowledge assistants, skills assessments, and connected worker applications.
Partner with software developers, instructional designers, and technical specialists to deliver high-quality digital solutions.
Ensure solutions align with client objectives, manufacturing workflows, and frontline user needs.
Lead client adoption through effective change management, training, and implementation support.
Manage the Digital Content Specialist and external content development partners to ensure timely, high-quality project delivery.
Prioritize workloads, establish project timelines, and monitor deliverables.
Provide coaching, feedback, and professional development to team members.
Foster collaboration across internal teams, contractors, and client stakeholders.
Continuously improve delivery processes, templates, and project standards.

Requirements

5-7 years of experience leading complex projects in manufacturing, operations, industrial technology, digital transformation, or related environments.
3-5 years of experience leading cross-functional or matrixed teams, including coaching and developing team members.
Strong understanding of manufacturing operations, including production, quality, maintenance, engineering, supply chain, or continuous improvement.
Experience delivering software-enabled, AI-enabled, or technology-enabled business solutions.
Experience working directly with executive, plant, and operational leadership.
Experience leading organizational change and technology adoption initiatives.
Working knowledge of Agile project delivery methodologies.
Experience managing external vendors, contractors, or distributed project teams.
Excellent written, verbal, presentation, facilitation, and stakeholder management skills.
Bachelor's degree in Engineering, Manufacturing, Operations, Information Technology, Business, or a related field.
Eligible to work in the United States.
Able to travel up to 25%.

Core Competencies

Demonstrates expertise in leading complex projects within manufacturing and operations, focusing on digital transformation and technology adoption. Proficient in managing cross-functional teams, delivering AI-enabled solutions, and ensuring alignment with client objectives and operational workflows.

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