Digital Technology Business Partner - Supply Chain OTC Lead

McCain Foods; Oakbrook Terrace (IL); On-site; USD 85,000 - 114,000; Full time

Job summary

An established industry player is seeking a Digital Technology Business Partner to lead and enhance supply chain processes through innovative digital solutions. This role involves strategic collaboration with key stakeholders to optimize business capabilities and drive impactful results. You'll manage a portfolio of initiatives, ensuring alignment with global strategies while advocating for process improvements. Join a forward-thinking team that values creativity and diversity, where your expertise will contribute significantly to the company's mission of delivering exceptional value and efficiency in supply chain operations.

Benefits

Health coverage (medical, dental, vision)

Retirement savings benefits

Leave support (medical, family, bereavement)

Vacation and holidays

Company-supported volunteering time

Mental health resources

Qualifications

• 5+ years as a supply chain technology analyst or lead.
• Experience with order to cash, warehousing, and inventory systems.

Responsibilities

• Build partnerships with North America Supply Chain stakeholders.
• Develop business technology digital capability roadmap.

Skills

Supply Chain Management

Digital Solutions

Process Optimization

SAP ERP

Cross-Functional Collaboration

Education

Bachelor’s degree in Computer Sciences

Tools

SAP ERP (ECC or S4)

Digital Capability Roadmap

Job description

Position Title: Digital Technology Business Partner - Supply Chain OTC Lead

Position Type: Regular - Full-Time

Position Location: Oakbrook Terrace

Requisition ID:35235

JOB PURPOSE:

Reporting to the Digital Technology Supply Chain Manager, North America, the Digital Technology Business Partner - Supply Chain OTC Lead is accountable for partnering with the North America Supply Chain organization to successfully deliver our business strategy.

The Digital Technology Business Partner will represent Digital Technology working with key business stakeholders and business process leaders to improve business processes enabled by data and digital solutions. This role will work closely with the Global Technology Supply Chain delivery teams to implement key global programs and programs in North America.

JOB RESPONSIBILITIES:

• Build strategic and trusted partnerships across our business: As a key partner with the North America Supply Chain organization, the role works closely with North America business stakeholders to shape the opportunities for digital capabilities in the region to achieve our business goals. Focus is with order-to-cash, warehousing and customer service functions.
• Business technology digital capability roadmap development: Co-create our digitally enabled business capability roadmap with key stakeholders and identify opportunities to achieve business outcomes through process optimization, digital solutions, and analytics. Shape capability demand, streamline processes and develop business requirements to meet business needs.
• Portfolio management and value creation: Manage portfolio of regional supply chain and global digital capability initiatives, set priorities, and align with regional and global teams to successfully deliver value and positive business outcomes. Connect strategic objectives to execution and achieve results as a cohesive team.
• Provide subject matter expertise and future-oriented thinking: Proactively address opportunities in the external environment. Demonstrate expertise in process optimization and best practices to enhance our business goals.
• Partner across the Global Digital Technology digital delivery, development, and support teams to implement capabilities and solutions connected to our overall business strategy and business capability roadmap. Share a commitment to teamwork and building successful relationships.
• Lead projects in the improvement, creation and implementation of best business practices and implementing digital solutions. Collaborate with internal stakeholders and external partners to ensure delivery of results. Actively participate in business transformation/S4 program working closely with Supply Chain Order to Cash and Warehousing teams in North America.
• Be a change agent and advocate for improving processes through digitalization and drive adoption of new ways of working.

MEASURES OF SUCCESS:

• Ensure that digital products, services, and solutions meet the specific needs and expectations of partners and customers to deliver the greatest possible value and impact.
• Demonstrate strong communication and collaboration skills.
• Demonstrate deep understanding of direct and indirect supply chain business processes and Northe America business objectives.
• Actively participate in cross-functional teams to deliver results together as one team with common objectives.
• Continuously learn and apply industry trends that add value to McCain’s strategy.
• Create aligned and connected roadmap of capabilities and initiatives working with Global Technology and Supply Chain Business Functions.
• Demonstrate ability to set clear objectives, develop roadmaps, anticipate risks, measure performance, and evaluate results.

KEY QUALIFICATION & EXPERIENCES:

• Bachelor’s degree in Computer Sciences or equivalent experience.
• 5+ years’ experience as a supply chain technology analyst or lead, either as a technology business partner with supply chain or as a digital analyst for supply chain functions.
• Proven experience leading and participating in delivery of order to cash, warehousing and inventory systems in CPG, Food Service, QSR or Retail industries.
• Deep experience with SAP ERP (ECC or S4), warehousing and supply chain processes.
• Deep business process knowledge of core transportation and warehouse management functions and experience implementing transportation management solutions.
• Experience defining, developing and implementing a digitally enabled capability roadmap in a global or large, complex company.
• Strong interpersonal skills working in cross-functional global and regional teams.

OTHER INFORMATION

• Key internal relationships: supply chain business stakeholders and process owners as well as Global Digital Technology Program, Delivery and Support teams.
• Travel: as required
• Job is primarily performed in office in Oakbrook Terrace, IL USA.

The above information indicates the general nature and level of work performed by employees within this classification. It is not a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job

#LI-McCain2025

Compensation Package:$85,500.00-$114,000.00 USD annually + bonuseligibility

The above reflects the target compensation range for the position at the time of posting. Hiring compensation will be determined based on experience, skill set, education/training, and other organizational needs.

Benefits: At McCain,we’re on a mission to create a winning culture that puts employee safety and wellbeing at the heart of what we do, every day. We understand and appreciate that each person’s needs are unique and ensure our benefits & wellbeing programs reflect that. Employeesare eligible for the following benefits:health coverage (medical, dental, vision, prescription drug), retirement savings benefits, and leave support including medical, family and bereavement. Wellbeing programs include vacationandholidays, company-supported volunteering time, and mental health resources. Coverages are aligned to country, provincial and state governing plans and can vary by work level, location and nature of the role.Additional benefit details available during the application process.

Your well-being matters to us, and we’re here to provide you with the necessary resources to support you in being your best self at work — and at home.

McCain Foods is an equal opportunity employer. We see value in ensuring we have a diverse, antiracist, inclusive, merit-based, and equitable workplace. As a global family-owned company we are proud to reflect the diverse communities around the world in which we live and work. We recognize that diversity drives our creativity, resilience, and success and makes our business stronger.

McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to meet your needs.

Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with the Global Privacy Policy

Job Family:Information Technology
Division:Global Digital Technology
Department:Regional IT North America
Location(s): US - United States of America : Illinois : Chicago

Company:McCain Foods USA, Inc.