Digital Technician, Surgical - Vulcan

BioHorizons; Alabama; Hybrid; USD 42,000 - 66,000; Full time

Benefits offered by this job

401k with matching

Dental Insurance

Wellness Plan

PTO and holidays

Short/Long Disability

Life Insurance

HSA/FSA

Casual Dress Code

Employee events

Job summary

BioHorizons in Alabama is seeking a detail-oriented CAD designer to manage cases for Vulcan Custom Dental and both laboratory and clinical customers, processing daily orders to customer specifications. You will perform CAD design of surgical prostheses, work with 3Shape, Exocad or Dental Wings, and handle IOS and CBCT data, ensuring timely production and compliance with quality standards.

The role also involves customer training and collaboration with vendors to support digital dentistry

Qualifications

• High school diploma required.
• Experience designing crowns, copings, bridges, models and abutments in CAD software desired.
• Knowledge of tooth morphology and scanner data handling is important.

Responsibilities

• Scan cases for implant planning.
• Perform CAD design of surgical prostheses per customer specifications.
• Ensure work follows Quality Manual and meets turnaround times.
• Provide customer support for surgical guides and guided cases.
• Coordinate cases with customers through Care and distribution processes.
• Collaborate with vendors on implant planning requirements.
• Assist in CAD production qualifications and validations.
• Support and train Vulcan customers and partners.

Skills

MS Office

3Shape

Exocad

Dental Wings

DWOS

Tooth morphology

IOS scans

CBCT scans

Production environment

Education

High school diploma

Dental lab experience preferred

Dental lab background preferred

Tools

3Shape

Exocad

Dental Wings (DWOS)

Job description

This position is responsible for, but not limited to, managing cases for Vulcan Custom Dental and both laboratory and clinical customers. This position shall be responsible for processing daily orders to customer specifications, including but not limited to participation with products and process validations. Secondary activities will include customer support as relates to dental surgical guides, and various dental surgical treatment planning software. Also supports other digital dentistry manufacturing initiatives as established with supervisor.

Essential Duties and Responsibilities:

• Scan cases for implant planning.
• Perform CAD design of surgical prostheses per customer specifications.
• Completes all work in accordance with Vulcan's Quality Manual.
• Ensures established turnaround times for product are achieved.
• Provides customer support as it relates to surgical guides and guided cases.
• Coordinates cases with customers as they are received through Customer Care, processed through various software, and distributed physically throughout Vulcan.
• Coordinates and communicates with vendors about implant planning requirements and as needed.
• Facilitate the purchasing and or design of additional guided restorative products as needed.
• Provides support and training to Vulcan customers, partner companies, and online.
• Participates in CAD production-related qualifications including Installation, Operation, and Process Validations.
• Works with outside suppliers as needed.
• Investigates and addresses customer complaints as needed.
• Other duties assigned

Qualifications:

• Proficiency in Microsoft Office Suite Required.
• Experience designing crowns, copings, bridges, models and abutments in 3Shape, Exocad, Dental Wings or equivalent software desired.
• Know and understand tooth morphology desired.
• Experience with IOS scans and importing files from various scanner software platforms desired.
• Experience with CBCT scans and exporting files from various CT scanner software platforms desired
• Must be comfortable in production environment where production quotas are mandated.

Education and/or Experience:

• High school Diploma Required
• Dental Lab/medical device experience preferred
• Dental Laboratory background within implant dentistry preferred.
• Knowledge of 3Shape, Exocad, and Dental Wings (DWOS) software usage preferred.
• 2 comprehensive medical plan options to choose from available the first of each month following your date of hire
• Flexible Spending Account or HSA Account available
• Company paid Dental Insurance for employee and dependents
• Wellness Plan
• 401k with 5% matching
• Generous PTO plan including 11 paid holidays, 2 Floating Holidays and Community Service Hours
• Company paid Short Term Disability
• Long Term Disability
• Company provided Life Insurance
• Casual Dress Code
• Social events for employees and family

Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.

Please note that any offer of employment made by BioHorizons is contingent upon the successful completion of a pre-employment background investigation to include a pre-employment drug screen.