Digital Storyteller & Communications Specialist

Montgomery County Coalition for the Homeless; Rockville (MD); On-site; USD 55,000 - 65,000; Full time

Job summary

The Montgomery County Coalition for the Homeless is seeking a Communications and Digital Media Specialist to elevate our mission through engaging digital content. You will manage social media, update the website, craft stories, and ensure brand consistency across platforms.

Collaborating with staff, volunteers, and partners, you will produce photos, videos, and written materials that highlight MCCH's programs, advocacy, and community impact while maintaining client confidentiality and dignity.

Qualifications

• Bachelor's or associate-level degree in communications, marketing, digital media, journalism, PR, graphic design, or related field preferred; relevant experience may substitute.
• 2–4 years in communications, social media, or nonprofit digital marketing.
• Experience with photography, videography, and multimedia storytelling.
• Experience maintaining websites via content management systems.
• Experience supporting communications, marketing, advocacy, or fundraising initiatives preferred.

Responsibilities

• Manage social media across Facebook, Instagram, LinkedIn, YouTube, and emerging platforms.
• Develop a monthly content calendar aligned with advocacy, fundraising, and events.
• Monitor engagement and respond to inquiries; escalate sensitive issues.
• Produce and edit photos and videos for campaigns, events, and storytelling.
• Update website content and assist in email newsletters and fundraising communications.

Skills

Social media management

Storytelling

Photography

Video production

SEO & accessibility

Analytics

Content scheduling

Brand management

Education

Associate's or Bachelor's degree in Communications, Marketing, Digital Media, Journalism, Public Relations, Graphic Design, Multimedia Production

Tools

WordPress

Mailchimp

Canva

Adobe Creative Suite

Job description

The Montgomery County Coalition for the Homeless is seeking a Communications and Digital Media Specialist to elevate our mission through engaging digital content. You will manage social media, update the website, craft stories, and ensure brand consistency across platforms.

Collaborating with staff, volunteers, and partners, you will produce photos, videos, and written materials that highlight MCCH's programs, advocacy, and community impact while maintaining client confidentiality and dignity.