Digital Solutions Specialist

900 Insituform Technologies, LLC; Town of Chesterfield (NY); On-site; USD 85,000 - 115,000; Full time

Job summary

Insituform Technologies, Inc. seeks an experienced Digital Solutions Specialist to ensure reliable operation of digital equipment across the U.S. and Canada. You will troubleshoot Cradlepoint routers, PCs, and software, while collaborating with internal and third-party teams on software development and system enhancements.

The role focuses on owning data integrity, defining data standards, and enabling continuous improvement of digital programs and telemetry from the field.

Qualifications

• Bachelor’s degree in information technology or related field preferred.
• Ability to read and interpret electrical wiring diagrams, schematics, blueprints, and fabrication drawings.
• Ability to follow safety rules, operating and maintenance instructions, and procedures.
• Mathematical ability to work with units of measure and decimals.

Responsibilities

• Analyze digital data collection requirements and drive system enhancements.
• Collaborate with third-party vendors and in-house developers to implement digital improvements.
• Maintain data integrity and define data standards for the digital fleet.
• Diagnose hardware and software issues on trucks and validate data integrity.
• Plan software updates and configuration to optimize data collection.

Skills

Independent judgment

Data analysis

Ability to read diagrams

Troubleshooting

Safety procedures

Education

Bachelor's degree in information technology

Tools

Cradlepoint

PCs and software

Video recording software

Robotics/automation devices

Job description

Insituform Technologies, Inc. is looking for an experienced Digital Solutions Specialist.

The Digital Solutions Specialist plays a critical role in ensuring the reliable operation and maintenance of digital equipment used to collect data for sewer pipe rehabilitation projects across the United States and Canada.

This position requires the use of discretion and independent judgment to troubleshoot and support Cradlepoint routers, PCs, and associated software, while collaborating with technical teams to support software development, system enhancements, and continuous improvement initiatives across the Digital fleet.

Insituform Technologies, LLC, a subsidiary of Azuria Water Solutions, is a leading worldwide provider of cured-in-place pipe (CIPP) and other technologies and services for the rehabilitation of pipeline systems.

Insituform's businesses consist of sewer, drinking water, and energy and mining pipeline rehabilitation and protection.

The company provides cost-effective solutions to remediate operational, health, regulatory and environmental problems resulting from aging and defective pipelines.

Insituform's technologies allow its customers to avoid the extraordinary expense and extreme disruption that can result from traditional "dig and replace" methods.

For more details, visit www.insituform.com

Responsibilities:

• Uses discretion and independent judgement to analyze digital data collection requirements, define system improvement priorities, and drive enhancements to digital portals and software programs in collaboration with internal and third-party development teams.
• Works directly with 3rd party vendors and in-house software developers to define functional requirements, evaluate solution options, and guide implementation of digital system enhancements.
• Owns the integrity, structure, and usability of data collected from the digital fleet, including defining data standards, validation requirements, and continuous improvement opportunities.
• Diagnoses and resolves hardware and software issues on computers installed in trucks and validates data integrity to support continuous improvement of digital programs.
• Defines requirements for software updates and configuration to optimize data collection and system performance.
• Installs, updates, and configures software required for video recording and robot communication.
• Provides targeted remote and on-site technical support to Digital Truck operators necessary to diagnose system issue, validate data integrity, and inform ongoing system and program improvements.
• Assemble, Provision and Deploy new Cradlepoint devices.
• Guides Cradlepoint configuration updates to ensure optimal system performance.
• Ensure reliable internet connectivity via mobile carrier connections.
• Manage Cradlepoint accounts, ensuring proper billing and access control.
• Provision and administer mobile carrier data plans for connectivity and internal billing.
• Other duties as assigned.

Qualifications:

• Bachelor’s degree in information technology or a related field preferred.
• Ability to read, analyze, interpret, understand and follow electrical wiring diagrams and schematics, blueprints and fabrication drawings.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; ability to listen and comprehend instructions accurately.
• Ability to add, subtract, multiply and divide all units of measure, including whole numbers, common fractions and decimals.
• Knowledge of the metric system is required.
• Ability to apply common-sense understanding to carry out instructions furnished in written, oral or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Must be able to use independent judgment and initiative to complete projects on a timely and safe basis.

The physical demands and work environment characteristics described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands:

In the performance of duties for this position, the employee is: regularly required to sit, talk, and hear without visual controls; frequently required to use hands to finger, handle, grip, or feel objects, tools or controls, repetitive motion, required to walk, stand, bend, kneel, stoop, crouch, crawl, stretch, push, pull, reach with hands and arms, climb ladders, steps and narrow passages, walk uneven surfaces and wear appropriate personal protective equipment; balance, and taste or smell; regularly lift, push, pull and move up to 80 pounds.

Vision abilities required by this job:

close, distance, peripheral, and color vision, depth perception and ability to adjust focus. Ability for extended concentration.

Work Environment:

In performing the duties for this job, the employee, the employee will generally work in a shop environment (with moving vehicles and mechanical operations). Will be occasionally exposed to fumes or airborne particles. The noise level is usually moderate.

We offer a competitive salary with career growth opportunities and a full benefits package including medical, dental, and vision Insurance, prescription drug coverage, annual bonus potential, 401k matching, tuition assistance, paid time off, and much more.

Azuria is an Equal Opportunity Employer. Equal opportunity is a sound and just concept to which Azuria is firmly bound. Azuria will not engage in discrimination against, or harassment of, any person employed or seeking employment with Azuria on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, non-disqualifying disability, status as a protected veteran or other characteristics protected by law. VEVRAA compliant – priority referral Protected Azuria Water Solutions and portfolio of trusted brands are the leading providers of technology-enabled solutions for the water industry. Since 1971, the company has remained at the forefront of sustainable, cost-effective products and technologies to address aging water pipeline infrastructure. Learn more at Azuria.com.