Digital Solutions Coordinator

Koroseal Interior Products; Medina (OH); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Vacation time & holidays

Medical, Dental, Vision

Short-Term Disability & Life Insurance

401(k) match

Training & career development

Well-being benefits (EAP)

Company events

Job summary

Koroseal Interior Products in Medina, OH, seeks a Digital Solutions Coordinator to facilitate custom digital sales and manage digital project execution from intake to delivery.

You will engage with customers, perform basic design tasks, oversee graphic design resources, and ensure timely, high-quality design delivery while coordinating with field sales and internal teams.

Qualifications

• Bachelor’s degree or equivalent work experience.
• 2–4 years of project coordination experience.
• Experience with advanced graphic design software is preferred.

Responsibilities

• Conduct intake for digital project requests to determine requirements.
• Review customer-provided art images for print-to-wall coverings suitability.
• Execute image searches meeting customer requirements using designated tools and platforms.
• Perform level one design activities: image searches, image generation, minor resizing/cropping.
• Collaborate with customers to ensure image selections align with design vision and project requirements.
• Document and validate all customer requirements for custom digital projects.

Skills

Project coordination

Customer communication

Documentation

Multitasking

Time management

Independent working

Education

Bachelor’s degree in Business Administration, Interior Design, or related field

Tools

Adobe Illustrator

Photoshop

Firefly

Job description

Job Type

Full-time

The solutions coordination team is a critical part of the overall success of a product line. As a Digital Solutions Coordinator, you will be accountable for the facilitation of custom digital sales. In this role, you will be responsible for digital project execution, including but not limited to: engaging in customer interactions, basic design work, overseeing assigned graphic design resources, and exceeding customer expectations in design delivery. The Solutions Coordinator will report to the Supervisor, Digital Coordination and be based in-person at our Corporate Office in Medina, OH.

Key Responsibilities

• Conduct intake for digital project requests to determine requirements
• Review customer-provided art images to confirm suitability for print-to-wall coverings
• Using designated tools & platforms, execute image searches meeting customer requirements
• Using designated tools & platforms, execute level one design activities meeting customer requirements, including but not limited to: image searches, image generation, perform minor image resizing/cropping
• Collaborate with customers to ensure image selections and edits align with their design vision & project requirements
• Document & validate all customer requirements for custom digital projects
• Liaise with graphic design resources to produce customer-approved designs for projects, holding them accountable for meeting customer expectations
• Facilitate proactive communication with customers & field sales representatives regarding assigned customer digital projects
• Manage project timelines
• Collect & submit all required information to the quotes team to quote customer digital projects
• Manage multiple customer projects simultaneously, meeting all required performance metrics & KPIs
• Perform other related duties as assigned

Skills & Qualifications

• Bachelor’s degree in Business Administration, Interior Design, or a related field preferred; equivalent work experience will be considered.
• 2-4 years of experience in project coordination, preferably in a manufacturing or design-related environment.
• Experience with advanced graphic design software (Adobe Illustrator, Photoshop, Firefly) is preferred
• Background in graphic design is a plus.
• Prior experience in the wallcovering, architectural products, or commercial interiors industry is a plus.
• Strong attention to detail and accuracy in documentation and communication.
• Excellent verbal and written communication skills, with a professional and customer-focused approach.
• Proven ability to manage multiple complex projects simultaneously with minimal supervision.
• Strong organizational and time management skills with the ability to prioritize tasks effectively.
• Proficient in Microsoft Office and standard business software; experience with project management or service management systems is a plus.
• Self-motivated and solutions-oriented, with the ability to work independently and collaboratively across cross-functional teams.
• Must be able to sit for long periods and occasionally lift up to 20 lbs. safely

Koroseal Total Rewards

• Vacation time, personal time, and 11 paid holidays
• Medical, Dental and Vision Insurance including a Flexible Savings Account
• Company-paid Short-Term Disability & Life Insurance with supplemental options available for employees
• 401(k) with company match
• Paid training and career development
• Employee well-being benefits including robust EAP offering
• Company events