Digital Skills Trainer

AmeriCorps; Buffalo (NY); On-site; USD 13,000 - 20,000; Full time

Benefits offered by this job

Education award

Childcare assistance if eligible

Training

Stipend

Living Allowance

Job summary

Mission: Ignite seeks a Digital Skills Trainer to provide one-on-one tech support and lead small-group instruction for community members in Buffalo, NY. The role supports access to internet services and digital skills for participants in the Tech360 Program.

The AmeriCorps member will train participants, register individuals for classes, implement curricula, and collaborate with staff to promote the program, while collecting data and documenting sessions for program records.

Qualifications

• High school diploma or GED required.
• Experience teaching or tutoring is desirable.
• Ability to assist with digital skills and technology access.
• Strong communication and organizational skills.

Responsibilities

• Train Tech360 Program class participants in small groups.
• Provide one-on-one assistance to community members by: answering questions, referrals to services meeting device/internet/digital skills needs, and/or registering participants for Tech360 classes.
• Plan Tech360 Basic digital skills class sessions.
• Effectively implement Tech360 Program curricula for the host site’s clientele.
• Maintain communication among Mission: Ignite staff, site supervisor, and Tech360 Program clients.
• Collaborate with Mission: Ignite and site supervisor to promote the Tech360 Program.
• Provide Mission: Ignite with clear and concise documentation of all Tech360 Program sessions held with clients.
• Consistently collect data and survey results from Tech360 class participants.
• Support other departments and program staff as necessary, ensuring alignment with their duties and responsibilities associated with Tech360.

Skills

General skills

Teaching/Tutoring

Computers/Technology

Education

Education

High school diploma/GED

Job description

The Digital Skills Trainer provides one-on-one technological support and assists in small-group instruction for community members. One-on-one aid could include helping them obtain affordable home internet service or coaching them in introductory digital skills for computer and mobile device users. Small group instruction teaches foundational digital skills in a classroom environment. The Tech360 Program aims to ensure community members receive on-demand tech support, relevant information to secure access to internet services and computer devices, and the opportunity to build foundational digital skills.

Duties and Responsibilities (include but are not limited to): Help train Tech360 Program class participants in small groups. Provide one-on-one assistance to community members by: Answering technology-related questions, Providing referrals to services that may meet their device, Internet access, and/or digital skills training needs and/or Registering participants for the Tech360 Program’s digital skills classes. Plan Tech360 Basic digital skills class sessions. Effectively implement Tech360 Program curricula for the host site’s clientele. Maintain communication among Mission: Ignite staff, site supervisor, and Tech360 Program clients. Collaborate with Mission: Ignite and site supervisor to promote the Tech360 Program. Provide Mission: Ignite with clear and concise documentation of all Tech360 Program sessions (Digital Navigation and Tech360 classes) held with clients. Consistently collect data and survey results from Tech360 class participants. Support other departments and program staff as necessary, ensuring alignment with their duties and responsibilities associated with Tech360.

Member Duties

AmeriCorps members are crucial personnel needed to fulfill the goals of Mission: Ignite’s programs, blending volunteer efforts with identified organizational goals to serve as part of the Mission: Ignite team. As ambassadors for the mission and as part of the Mission: Ignite team, AmeriCorps members will participate in professional development and training opportunities, learning various applicable skill sets that may be useful in future careers. The members will also participate in volunteer opportunities as part of AmeriCorps cohorts and develop a network of mission-minded people.

Program Benefits

• Education award upon successful completion of service
• Childcare assistance if eligible
• Training
• Stipend
• Living Allowance

Terms

Car recommended.

Service Areas

Community and Economic Development, Education.

Skills

General Skills, Teaching/Tutoring, Computers/Technology, Education.

Summary

Program Type: AmeriCorps State / National

Program

Digital Skills Trainer

Program Start/End Date

10/01/2025 - 11/30/2026

Work Schedule

Full Time

Education level

High school diploma/GED

Age Requirement

Minimum: 17 Maximum: 99

Program Locations

NEW YORK

Languages

English

Accepting Applications

From 10/01/2025 To 10/05/2026

Contact

Ailana Catanzaro
701 Seneca St
Buffalo NY 14210
7168237248
[e-mail]
www.missionignite.org

Listing ID 115418