Digital Signage Support

GSB Solutions; United States; Remote; USD 60,000 - 90,000; Full time

Job summary

GSB Solutions is seeking a Digital Signage Support Specialist to manage and optimize our BrightSign and Carousel network across remote endpoints.

You will handle content scheduling, migrations, troubleshooting, and collaboration with IT, Communications and Facilities to keep signage up-to-date and reliable, while documenting processes and training stakeholders on best practices.

Qualifications

• Hands-on experience with BrightSign and Carousel platforms.
• Experience with content management and migration projects.
• Knowledge of networking concepts (IP, firewalls, remote access).

Responsibilities

• Provide support and maintenance for BrightSign and Carousel signage.
• Manage content scheduling across endpoints.
• Lead or assist in platform migrations or hardware upgrades.
• Monitor signage performance and ensure uptime.
• Document processes for knowledge base.
• Train end-users on signage tools.
• Collaborate with IT, Communications, and Facilities.
• Stay updated on digital signage trends and improvements.

Skills

BrightSign

Carousel

Content scheduling

Migration projects

Troubleshooting

Networking

Job description

• Provide technical support and maintenance for BrightSign and Carousel digital signage systems.

• Manage content scheduling, publishing, and updates across signage endpoints.

• Lead or assist in migration projects between signage platforms or hardware upgrades.

• Monitor signage performance and proactively resolve issues to ensure uptime and reliability.

• Collaborate with internal teams (IT, Communications, Facilities) to align signage content with business needs.

• Document processes, configurations, and troubleshooting steps for internal knowledge base.

• Train end-users and stakeholders on signage tools and best practices.

• Stay updated on digital signage trends and recommend improvements.

• Proven experience with BrightSign and Carousel digital signage platforms.

• Strong understanding of digital signage networks, media players, and content management systems.

• Experience with signage migration projects, including planning, execution, and post-migration support.

• Familiarity with networking concepts (IP addressing, firewalls, remote access).

Requirements

• We are seeking a skilled and proactive Digital Signage Support Specialist to manage, support, and optimize our digital signage infrastructure. The ideal candidate will have hands-on experience with BrightSign and Carousel digital signage platforms, including content management, troubleshooting, and migration projects. This role is critical to ensuring seamless communication across our digital signage network.

• Knowledge on Brightsign and Carousel

• Exposure on reporting initiatives

Highlights

Work address: Remote, but Chennai, Pune is preferred

Work shift: Monday to Friday, 16:00 to 01:00 (India time)

Comments: Must be flexible to work after hours if any urgency arises, but not common