Digital Signage Program Senior Associate

Fairygodboss; New York (NY); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Competitive total rewards package

Health care coverage

Job summary

JPMorgan Chase & Co. is seeking a Digital Signage Program Senior Associate to support day-to-day content strategy and operations for the global signage program.

You will collaborate with stakeholders across regions and guide local teams, contributing to flagship locations such as the Manhattan Campus. You will become proficient in the Korbyt CMS, manage campaigns, and help ensure branding consistency across channels.

Qualifications

• 5+ years of experience in writing, proofreading, and copy-editing.
• Ability to prioritize projects and address issues promptly.
• Excellent communication skills and meticulous attention to detail.
• Basic design skills and proficiency in Photoshop.
• Strong project management skills with flexibility to adapt to a dynamic environment.

Responsibilities

• Support the design and deployment of new content and campaigns for the global signage program.
• Partner with communication and technology stakeholders across regions and lines of business.
• Act as a brand ambassador to ensure content aligns with branding guidelines.
• Provide support to local content managers and troubleshoot screen issues.
• Maintain an archive of all published signage and approvals.
• Become an expert in the Korbyt content management system.
• Provide support for the Manhattan Campus digital signage program as needed.

Skills

Copy-editing

Content strategy

Communication

Photoshop

Project management

Branding

Cross-functional collaboration

Problem solving

Tools

Korbyt CMS

Job description

The firm's extensive network of approximately 2,300 screens across more than 170 locations worldwide serves as a crucial channel for informing, educating, and engaging employees and guests by delivering timely, relevant information. Additionally, we manage 20 bespoke video wall installations at flagship locations around the world. The platform is centrally managed through the Korbyt content management system, with more than 100 local content managers and contributors across our global footprint.

As a Digital Signage Program Senior Associate within the Digital Signage Program team, you will play a pivotal role in supporting day to day content strategy and and operations of the Digital Signage Program, as well as fostering partnerships with various stakeholders across the Manhattan Campus, with a focus on the new 383 Madison Avenue opening in October 2027. The firm's global headquarters at 270 Park Avenue introduces a world-class digital signage program that enhances user experience, offering a unique opportunity to create immersive and engaging moments throughout the user journey.

Job responsibilities

• Support the design and deployment of new content and campaigns for the global signage program.
• Partner with communication and technology stakeholders across regions and lines of business.
• Act as a brand ambassador to ensure global and local content aligns with all branding guidelines.
• Provide support to local content managers by advising on best practices and serving as the first line of defense when troubleshooting screen issues.
• Maintain an archive of all published signage and corresponding approvals.
• Become an expert in the Korbyt content management system.
• Provide support for the Manhattan Campus digital signage program as needed.

Required qualifications, capabilities, and skills:

• 5+ years of experience writing, proofreading, and copy-editing skills.
• Ability to prioritize projects and address issues promptly.
• Excellent communication skills and meticulous attention to detail.
• Basic design skills and proficiency in design software such as Photoshop are required.
• Strong project management skills with the flexibility to adapt to a dynamic environment.
• Strong design aesthetic in layout, composition, typography, and color usage.
• Self-motivated, creative thinker, and adept problem solver.
• Strong interpersonal, relationship-building, and collaboration skills.
• Proactive and committed to delivering superior results.

Preferred qualifications, capabilities, and skills:

• Experience with Content Management Systems

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans.

ABOUT THE TEAM

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

Marketing & Communications teams shape the firm's brand and protect and grow the firm's excellent reputation across the world. They deepen relationships with customers through shared passions with a best in class portfolio of partnerships globally. Through the use of data and analytics, they create and deliver marketing campaigns or servicing messages through our websites, mobile apps, and paid media channels based on what is best for the customer.